Kimberly Dyer
Mount Pleasant
Summary
Dynamic Office Coordinator with a proven track record at Timer Roots Distribution Center, enhancing operational efficiency through process improvements and team development. Skilled in data analysis and customer relationship management, I excel in fostering loyalty and ensuring compliance, driving results that elevate organizational performance.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Office Coordinator/production supervisor
Timer Roots Distribution Center
Mount Pleasant
04.2019 - Current
- Developed team and processes for pilot program, improving operational efficiency and collaboration
- Auditing internal processes/making improvements to processes
- Inventory management, including data management and inventory control.
- Invoicing and managing accounts receivable
- Facilitated safety initiatives, enhancing compliance and employee awareness of security protocols
- Maintained relationships with past, current, and new customers, fostering loyalty and repeat business
- Built the team through communication, daily meetings, and scheduling.
- Introduced to P&L reports and interpretation
SSA
Randall Boyer Statefarm
Alma
12.2015 - 12.2018
- Quoted and sold personal auto and home insurance to clients, delivering customized coverage solutions that met individual needs.
- Resolved customer complaints and answered inquiries, contributing to increased customer satisfaction.
- Managed billing tasks, ensuring accuracy of client information for timely invoicing.
- Collected and submitted information using various tools such as Skype, Outlook, Excel, and telephone for effective communication.
Home health
Private Duty Nursing
04.2014 - 04.2017
- Administered medications promptly to enhance patient health outcomes
- Supported patients with daily living activities to promote dignity and well-being
- Coordinated and facilitated medical appointments for patient care
Board Member/Concessions Manager
01.2015 - 01.2017
- Planned menu for concession stand to enhance customer satisfaction and streamline operations
- Managed cash transactions, ensuring accurate financial reporting
- Create spreadsheet for ordering/inventory
- Assist with football registration
- Assembled comprehensive coaches binders to facilitate effective team organization
- Completed support tasks to assist team
LPN/RN
06.1998 - 01.2010
- Create care plans specific to residents
- Relayed information between family members and physicians to ensure clarity and continuity of care
- Oversaw support staff to ensure effective team collaboration
- Generated calendar for family conferences to coordinate multidisciplinary collaboration and enhance communication
- Collected and entered data into state reports for MDS to maintain compliance and support resident care
Education
Leadership and communication skills - BUILD leadership training
Builders First Source
Dallas-Fort Worth, TX08.2025
Nursing - Associate Degree of Nursing
Montcalm Community College
Skills
- Record keeping and filing
- Computer operation and literacy
- Business analysis and data reporting
- Order entry and invoice processing
- Excel formulas and data analysis
- Customer complaint resolution and support
- Office supply management and procurement
- Regulatory compliance and HIPAA management
- Cash flow management and budgeting
- Clerical experience and document preparation
- Staff supervision and team management
- Operational efficiency improvement
- Task prioritization and time management
- Sanitation procedures and safety regulations
- Project coordination and management
- Vendor management and client services
- Social media platforms engagement
- Microsoft Office applications proficiency
- Attention to detail in documentation
- Employee training and onboarding strategies
Certification
- Property and Casualty License, 06/16, 06/19
- BLS Certification
- Driver's License
Personal Information
Authorized To Work: US
Timeline
Office Coordinator/production supervisor
Timer Roots Distribution Center
04.2019 - Current
SSA
Randall Boyer Statefarm
12.2015 - 12.2018
Board Member/Concessions Manager
01.2015 - 01.2017
Home health
Private Duty Nursing
04.2014 - 04.2017
LPN/RN
06.1998 - 01.2010
Leadership and communication skills - BUILD leadership training
Builders First Source
Nursing - Associate Degree of Nursing
Montcalm Community College