Kimberly Ellis
Las Vegas
Summary
Dynamic real estate professional with a proven track record at Alliance Residential Company, excelling in lead generation and negotiation. Expert in market research and contract negotiation, successfully increasing occupancy rates and enhancing client satisfaction through exceptional communication and service delivery. Committed to fostering lasting relationships and achieving mutually beneficial agreements.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Real Estate Broker-Salesperson
Independent/ Century 21 Americana (Brokerage)
11.2024 - Current
- Cultivated lasting relationships with past clients through consistent follow-up contact to support their ongoing real estate needs or concerns.
- Negotiated favorable contract terms for clients by effectively leveraging market knowledge and strong communication skills.
- Negotiated real estate contracts to navigate transactions between buyers and sellers.
- Facilitated successful negotiations between buyers and sellers to reach mutually beneficial agreements in a timely manner.
- Expanded clientele base with exceptional service delivery, resulting in numerous positive reviews and recommendations from satisfied customers.
Assistant Property Manager
Standard Management
06.2023 - 11.2024
- Followed up on delinquent tenants and coordinated collection procedures.
- Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and property management team.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Resolved conflicts between tenants regarding noise, encroachments, and parking.
- Increased tenant satisfaction by promptly addressing maintenance requests and resolving issues efficiently.
- Kept accurate records of all resident and tenant correspondence.
- Oversaw monthly collections and maintained high payment rates by building positive relationships with tenants.
Leasing Manager
Alliance Residential Company
12.2020 - 06.2023
- Collected, completed, and processed lease applications.
- Built strong relationships with clients through exceptional customer service, resulting in increased lease renewals.
- Developed marketing strategies to attract new tenants, ultimately improving occupancy rates.
- Optimized unit turnover times by working closely with maintenance staff to prioritize repairs and cleaning tasks.
- Managed daily and weekly marketing and leasing plans.
- Mentored new leasing agents, providing guidance on industry best practices and improving overall team performance.
Assistant Property Manager
Holland Partner Group
05.2018 - 12.2020
- Followed up on delinquent tenants and coordinated collection procedures.
- Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and property management team.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Resolved conflicts between tenants regarding noise, encroachments, and parking.
- Completed final move-out walk-throughs with tenants to identify required repairs.
Senior Leasing Specialist
Apartment Management Consultants
09.2016 - 05.2018
- Conducted detailed property tours to highlight amenities and address potential tenant concerns, contributing to increased occupancy rates.
- Analyzed historical data to identify trends and implement strategies for optimizing lease terms and conditions for future transactions.
- Implemented efficient systems for tracking lease expirations and initiating timely renewal negotiations, reducing vacancy periods.
- Trained junior team members in leasing processes and best practices, fostering a culture of continuous improvement within the organization.
- Reviewed and revised lease agreements to ensure compliance with local regulations and industry best practices, mitigating legal risks for both landlords and tenants.
Office Specialist I
Clark County-Dept. of Aviation (Security Division)
02.2013 - 09.2016
- Optimized scheduling and appointment coordination, ensuring smooth daily operations for all team members.
- Demonstrated adaptability by quickly learning new software programs and office tools as required, continuously improving skill set.
- Provided exceptional support during peak periods, regularly prioritizing tasks based on urgency while maintaining attention to detail.
- Safeguarded confidential information through proper handling of sensitive documents and adherence to privacy policies.
- Edited and proofread documents for accuracy and completeness.
- Edited documents to keep company materials free of grammar errors.
- Compiled and analyzed data to produce reports.
- Increased accuracy in financial recordkeeping by diligently reconciling expense reports and tracking budget expenditures.
Education
Bachelor of Science - Business Administration
Nevada State University
Henderson, NV08-2013
Associate of Applied Science - Business Marketing
University of Phoenix
Tempe, AZ01-2010
High School Diploma -
SECTA
Las Vegas, NV06-2000
Skills
- Lead generation
- Negotiation
- Market research
- Agent and seller communications
- Contract negotiation
- Property showing
- Property marketing
Accomplishments
Marquis Who's Who (Biography Publication)-2021
IAW (International Association of Woman) influencer - 2020
Certification
Licensed Real Estate Broker-Salesperson
Notary Public - Expiration 10/9/2028
Timeline
Real Estate Broker-Salesperson
Independent/ Century 21 Americana (Brokerage)
11.2024 - Current
Assistant Property Manager
Standard Management
06.2023 - 11.2024
Leasing Manager
Alliance Residential Company
12.2020 - 06.2023
Assistant Property Manager
Holland Partner Group
05.2018 - 12.2020
Senior Leasing Specialist
Apartment Management Consultants
09.2016 - 05.2018
Office Specialist I
Clark County-Dept. of Aviation (Security Division)
02.2013 - 09.2016
Bachelor of Science - Business Administration
Nevada State University
Associate of Applied Science - Business Marketing
University of Phoenix
High School Diploma -
SECTA
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