Kimberly Erb
Summary
Organized and dedicated to providing exceptional customer service in fast-paced environments. Offering attention to detail and strong decision-making skills to manage tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
12
12
years of professional experience
Work History
Registrar/Insurance Verification Specialist
Architech Sports And Physical Therapy
11.2022 - 05.2024
- Welcomed every guest to encourage positive relationships with patients, answer questions and assist with appointment scheduling and payments.
- Updated patient information to facilitate timely verification of benefits, eligibility and referrals to optimize patient access to appropriate care.
- Answered phones, took messages and scheduling appointments for 5 Physical Therapists.
- Maintained strict compliance with HIPAA regulations,
Substitute Teacher, K-12
Kelly Educational Staffing, Lewisville Schools
08.2012 - 11.2022
- Repeatedly requested as substitute teacher based on excellent past referrals and trusted performance.
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Implemented classroom management techniques to maintain positive learning environment.
- Monitored 20-30 students performance and provided feedback to inform the regular teacher.
- Assisted students in mastering subject material and preparing for tests.
Education
High School Diploma -
Freeport High School
Freeport, ILSkills
- Detail-oriented organization
- Effective listening and communication
- Adaptability, flexibility and multitask
- Insurance verification and eligibility
- Patient registration, scheduling and records management
- HIPAA compliance and patient confidentiality
Timeline
Registrar/Insurance Verification Specialist
Architech Sports And Physical Therapy
11.2022 - 05.2024
Substitute Teacher, K-12
Kelly Educational Staffing, Lewisville Schools
08.2012 - 11.2022
High School Diploma -
Freeport High School
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments
- Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
- Monetary Transactions - Handled cash, check, credit and automatic debit card transactions with 100% accuracy.
Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteHybridImportant To Me
Work-life balanceFlexible work hoursHealthcare benefitsWork from home optionPaid time offPaid sick leaveCareer advancementCompany CulturePersonal development programsSimilar Profiles
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