KIMBERLY ESPARZA
Salinas,CA
Summary
Dynamic professional with a proven track record at Tanimura & Antle, adept in appointment scheduling and enhancing customer experiences. Excelled in fast-paced environments, demonstrated by effective coordination and upselling skills, boosting sales significantly. Combines excellent communication abilities with a goal-oriented approach, ensuring high efficiency and team collaboration.
Overview
10
10
years of professional experience
Work History
Appointment Coordinator
Tanimura & Antle
Spreckels, CA
06.2022 - Current
- Scheduled and confirmed appointments.
- Answered customer requests with information about product availability, shipping information and status updates.
- Coordinated with the sales team to implement order changes effectively.
Surgical Assistant
Mosa Oral Surgery
Monterey, CA
06.2018 - 04.2021
- Organized instruments and supplies to optimize surgical team efficiency.
- Ensured that all necessary documents were completed accurately before each procedure.
- Assisted physicians during diagnosis and treatment, as well as assisting during surgery.
- Sanitized and maintained surgical instruments and equipment to minimize infection risks.
- Rendered aid to patients experiencing life-threatening emergencies during surgical procedures.
Bartender
Salinas Sports Tavern
Salinas, CA
05.2015 - 10.2020
- Customer Service
- Making Drinks
- Teamwork
- Running and Taking Food orders
- Team player
- Extensive food/beverage knowledge
- Good communication skills
- Basic computer skills
- Certificate in Alcohol Service
- Upsold customers from shelf to premium brands to help boost sales.
- Recommended food and drinks to patrons based on preference, pairings and special promotions.
Bartender/Server
Applebee's Grill + Bar
Salinas, USA
05.2015 - 01.2019
- Maintained full knowledge of beverage lists and promotions
- Carefully followed safety and sanitation policies handling food and beverages
- Managed strict beverage control to minimize waste
- Verified that guests at the bar were of legal age
- Greeted guests in a timely and professional manner
- Participated in weekly team meetings to discuss goals and objectives set by management.
- Organized bar supplies in stock room to support timely and efficient retrieval and replenishment.
- Effectively multitasked within fast-paced environment.
- Upsold customers from shelf to premium brands to help boost sales.
Education
Dental Assisting - Dental Assisting
Monterey Peninsula College
Monterey, CA01.2025
High School Diploma -
North Salinas High School
Salinas01.2010
Skills
- Quick learner
- Types 35 WPM
- People-oriented
- Positive and friendly
- Goal-oriented
- Excellent work ethic
- Appointment scheduling
- Team player
- Extensive food/beverage knowledge
- Good communication skills
- Excellent phone etiquette
Timeline
Appointment Coordinator
Tanimura & Antle
06.2022 - Current
Surgical Assistant
Mosa Oral Surgery
06.2018 - 04.2021
Bartender
Salinas Sports Tavern
05.2015 - 10.2020
Bartender/Server
Applebee's Grill + Bar
05.2015 - 01.2019
Dental Assisting - Dental Assisting
Monterey Peninsula College
High School Diploma -
North Salinas High School
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