Kimberly Espinoza, PMP
San Jose,CA
Summary
Innovative and experienced individual with expertise in complex program and project management. Accomplished and results driven Program Management Leader with over 16 years of success in the implementation and management of business and technical projects. Outstanding project management, program management, communication, organizational, analytical, leadership and problem solving skills. Experience in the payments and cyber security industries.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Director, NA Project and Program Management
NCC Group
San Jose, CA
12.2021 - Current
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
- Worked closely with organizational leadership and board of directors to guide operational strategy.
- Managed daily operations while overseeing multiple locations to foster increased productivity.
- Established departmental performance goals and provided feedback for underperforming areas.
- Monitored and coordinated workflows to optimize resources.
- Formed strategic partnerships and connected with potential clients to drive business development.
- Spearheaded innovative approaches to resource allocation and strategic planning.
- Assisted with sales and marketing strategies to foster achievement of revenue goals.
- Remained highly composed and calm in very fast-paced, stressful and constantly changing environments to provide optimal leadership and achieve desired results.
- Conducted meetings with staff to discuss production progress and to attain production objectives.
Manager, North America RMG PPM
NCC Group
San Jose, CA
06.2018 - 12.2021
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Onboarded new employees with training and new hire documentation.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Defined clear targets and objectives and communicated to other team members.
Sr. Program Manager, North America
NCC Group
San Jose, CA
06.2016 - 06.2018
- Engaged with customers, partners and constituent groups to create positive, trusting and professional relationships.
- Tracked and reported program results to customers and stakeholders to facilitate change management activities.
- Devised tools and benchmarks to improve team performance and monitor production.
- Performed program research and analyzed data collection to develop cost estimates and budgets.
- Mentored and led new employees to enhance the North America PPM program.
- Established team priorities, maintained schedules and monitored performance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Defined clear targets and objectives and communicated to other team members.
Project Manager
Payment Software Co. Inc.
San Jose, CA
06.2010 - 06.2016
Project Coordinator
Payment Software Co. Inc.
San Jose, CA
03.2008 - 06.2010
Education
Bachelor of Science - Business Administration, Marketing
San Jose State University
San Jose, CABachelor of Science - Business Administration, Marketing
University of New Orleans
New Orleans, LASkills
- Program Management
- Project Management
- Project Planning
- Project Tracking
- Schedule Management
- Staff Development
- Strategies and Goals
- People Management
Certification
- PMP - Project Management Professional
- CSM - Certified Scrum Master
Timeline
Director, NA Project and Program Management
NCC Group
12.2021 - Current
Manager, North America RMG PPM
NCC Group
06.2018 - 12.2021
Sr. Program Manager, North America
NCC Group
06.2016 - 06.2018
Project Manager
Payment Software Co. Inc.
06.2010 - 06.2016
Project Coordinator
Payment Software Co. Inc.
03.2008 - 06.2010
Bachelor of Science - Business Administration, Marketing
San Jose State University
Bachelor of Science - Business Administration, Marketing
University of New Orleans