Kimberly Faircloth
Lumberton,NC
Summary
Dependable Coordinator provides excellent office management and administrative support. Possesses strong communication and interpersonal skills with demonstrated ability to manage competing priorities and meet deadlines. Creative problem solver with strong analytical and critical thinking skills.
Overview
14
14
years of professional experience
Work History
Coordinator
Canadys Services
10.2020 - Current
- Entered data, generated reports, and produced tracking documents.
- Managed supervisor itinerary and appointments and streamlined scheduling procedures.
- Proven ability to learn quickly and adapt to new situations.
- Organized and detail-oriented with a strong work ethic.
- Troubleshot problems for callers and helped independently resolve common issues.
- Answered inbound telephone calls from interested customers to persuasively discuss offerings.
- Answered questions about company offerings with knowledgeable responses about products and services.
- Recorded and updated customer information in online systems.
- Followed up with customers to solicit further sales.
Administrative Clerk
Robeson County Sheriffs Office
01.2018 - 10.2020
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Paid attention to detail while completing assignments.
- Maintained physical and computer-based filing systems.
- Prepared new files and assigned tracking identification numbers, resulting in faster retrievals.
- Tracked incoming and outgoing files and materials and maintained accurate records for potential discrepancies.
- Examined, categorized, and sorted incoming documents.
Correctional Officer and Jailer
Robeson County Detention Center
02.2017 - 05.2017
- Record information, such as prisoner identification, charges, and incidences of inmate disturbance, and keep daily logs of prisoner activities
- Maintain records of prisoners' identification and charges
- Process or book convicted individuals into prison
- Settle disputes between inmates
- Take prisoners into custody and escort to locations within and outside of facility, such as visiting room, courtroom, or airport
- Counsel inmates and respond to legitimate questions, concerns, and requests
- Arrange daily schedules for prisoners including library visits, work assignments, family visits, and counseling appointments
Cashier
Food Lion
01.2016 - 01.2017
- Receive payment by cash, check, credit cards, vouchers, or automatic debits
- Issue receipts, refunds, credits, or change due to customers
- Assist customers by providing information and resolving their complaints
- Greet customers entering establishment
- Answer customers' questions, and provide information on procedures or policies
- Request information or assistance using paging systems
- Cash checks for customers
Technology Tech
A&J Cellular
01.2014 - 01.2016
- Receive payment by cash, check, credit cards, vouchers, or automatic debits
- Issue receipts, refunds, credits, or change due to customers
- Assist customers by providing information and resolving their complaints
- Work on technology such as phones, computers, and TVs
- Work on issues dealing with computer software problems
Cashier
Food Lion
01.2011 - 01.2014
- Receive payment by cash, check, credit cards, vouchers, or automatic debits
- Issue receipts, refunds, credits, or change due to customers
- Assist customers by providing information and resolving their complaints
- Greet customers entering establishment
- Answer customers' questions, and provide information on procedures or policies
- Sell tickets and other items to customers
- Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans
- Request information or assistance using paging systems
- Cash checks for customers
Education
Bachelor of Science - Criminal Justice
University of North Carolina At Pembroke
Pembroke, NC11-2020
Associates Degree - Criminal Justice, Basic Education
Bladen Community College
Dublin, NC01.2016
High School Diploma -
Lumberton Senior High School
01.2013
Skills
- Clerical Work
- Customer Orientated
- Work Planning and Prioritization
- Clear communication
- Recordkeeping
- Decision-making
- Conflict resolution
- Time management
Notary Public
Robeson County
Timeline
Coordinator
Canadys Services
10.2020 - Current
Administrative Clerk
Robeson County Sheriffs Office
01.2018 - 10.2020
Correctional Officer and Jailer
Robeson County Detention Center
02.2017 - 05.2017
Cashier
Food Lion
01.2016 - 01.2017
Technology Tech
A&J Cellular
01.2014 - 01.2016
Cashier
Food Lion
01.2011 - 01.2014
Associates Degree - Criminal Justice, Basic Education
Bladen Community College
Bachelor of Science - Criminal Justice
University of North Carolina At Pembroke
High School Diploma -
Lumberton Senior High School
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