kimberly ferrell
Watauga,TX
Summary
Optimistic, creative and hardworking woman looking to join the team at an exciting, charming and unique company,With the opportunity to assist customers with their service needs, discover new products and have a positive overall experience.
Overview
5
5
years of professional experience
Work History
Stower
Amazon Fullfillment Center DFW7
Fort Worth, TX
10.2015 - 03.2016
- Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
- Provided an elevated customer experience to generate a loyal clientèle.
- Maintained cleanliness and presentation of stock room and production floor.
- Bagged, boxed or gift-wrapped sold merchandise per customer's request.
- Participated in physical inventory counts every [time period].
Unarmed Security Guard
U.S. Security Associates
Irving, TX
03.2016 - 03.2017
- Detected suspicious activities and watched for criminal acts and rule infractions.
- Secured all doors in the office and main building after hours.
- Monitored and authorized entrance and departure of employees and visitors.
- Denied entrance to the building to unauthorized persons.
- Wrote reports on property damage, theft, presence of unauthorized persons and unusual occurrences.
- Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors.
Telephone Sales Representative
Intel Telecom
Abelene, Texas
01.2012 - 05.2014
- Reported on weekly sales to management.
- Supervised, trained and developed team members in accordance with company policies and procedures.
- Processed credit cards, checks, gift cards and coupons.
- Maintained an atmosphere of enthusiastic customer service.
- Maintained accurate department signage and pricing.
Education
GED - undefined
Brownwood
Brownwood, TX1996
Skills
- Customer-focused
- Quick learner
- Product stocking
- Shipping and receiving background
- Strong communication skills
- Scanner operation
- Weights and measures
- Strong work ethic
Timeline
Unarmed Security Guard
U.S. Security Associates
03.2016 - 03.2017
Stower
Amazon Fullfillment Center DFW7
10.2015 - 03.2016
Telephone Sales Representative
Intel Telecom
01.2012 - 05.2014
GED - undefined
Brownwood
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