KIMBERLY FINLEY
Island Lake,IL
Summary
High-energy sales and customer relations professional well-versed in communicating with different individuals and negotiating successful solutions. Focused on offering superior support and meeting all production targets. Creative in applying robust solutions that enhance loyalty, promote retention and support revenue objectives. Skilled in leadership functions such as training and mentoring new associates.
Overview
5
5
years of professional experience
Work History
Area Manager
Performance Foodservice
Montgomery, IL
10.2023 - Current
- Developed and implemented strategies to meet sales quotas.
- Generated new business opportunities through cold calling campaigns.
- Resolved customer complaints promptly and efficiently.
- Gathered data on competitors' pricing, products, and promotional activities.
- Prepared and delivered appropriate presentations on products and services.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
Sales Consultant
SYSCO Food Services
Des Plaines, IL
03.2022 - 10.2023
- Assisted in developing sales strategies and setting targets for different accounts.
- Analyzed customer needs and identified solutions to meet their requirements.
- Maintained accurate records of all sales activities in the CRM system.
- Monitored competitor activity and pricing strategies to adjust accordingly.
- Drove sales of company products and services by meeting with customers using strategic and organized approach.
- Generated leads through cold calling, networking, and referrals.
- Assisted in developing strategies for sales growth and profitability.
Marketing Manager
Wilsave Financial
Mount Prospect, IL
06.2021 - 03.2022
- Generated monthly performance metrics and analytical reports, reviewing and communicating marketing campaign successes to management.
- Developed and maintained relationships with customers and assisted in generating sales opportunities.
- Created and maintained large client base by meeting needs and delivering exceptional customer service.
- Discussed ideas and strategies to improve operational efficiency, adding value and aiding business performance for continuous improvement.
- Organized venues, budgets, guest lists, catering and event timelines for seminars.
- Improved results continuously by conducting thorough reviews of events' successes and failures.
Business Development Representative
Camping World
Island Lake, IL
11.2020 - 06.2021
- Supported sales management initiatives to optimize business development.
- Maintained up-to-date records of customer interactions and communications.
- Responded quickly to inquiries from potential customers via phone or email.
- Achieved rank of 5 out of 20 representatives my first month, number 2 my second month and number 1 my third month.
Private Event Manager
Di Pescara
Northbrook, IL
12.2019 - 06.2021
- Liaised between client and vendors to ensure smooth functioning of the event.
- Prepared, monitored, and maintained event budgets.
- Maintained close communication with clients to mitigate service issues.
- Administered contracts to deliver outstanding vendor coordination, timeline development, budgeting and day of coordination services.
- Conducted post-event evaluations with clients to assess satisfaction levels of attendees and identify areas for improvement in future events.
Education
Bachelor of Science - Hotel/Restaurant Management
Eastern Illinois University
Skills
- Program Marketing
- Customer Relationship Management (CRM)
- Team leadership and supervision
- Contract negotiations and administration
- Guest relations
- Records maintenance
- Selling products and services
- Product expertise
- Sales proposal creation
- Lead development
Timeline
Area Manager
Performance Foodservice
10.2023 - Current
Sales Consultant
SYSCO Food Services
03.2022 - 10.2023
Marketing Manager
Wilsave Financial
06.2021 - 03.2022
Business Development Representative
Camping World
11.2020 - 06.2021
Private Event Manager
Di Pescara
12.2019 - 06.2021
Bachelor of Science - Hotel/Restaurant Management
Eastern Illinois University
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