Overview
Work History
Education
Skills
Volunteer Experience
Timeline

Kimberly Forester

Trenton,NJ

Overview

24
24
years of professional experience

Work History

Customer Experience Associate

Macy's
Princeton, NJ
10.2023 - Current
  • $250K in annual sales as a top performer in securing “incentive” program enrollments & credit card accounts.
  • Personalizes styles from various departments from beginning to completion.

Concierge

Beaver Chevrolet
Jacksonville, FL
09.2021 - 09.2022
  • Applied COVID-19 safety policies, created charts and updated EXCEL files.
  • Managed customer lounges; maintained a clean, customer-friendly ambiance.

Furniture Sales

Sears Hometown Outlet
Jacksonville, FL
11.2018 - 09.2021
  • Specialized in appliance sales, including BOSCH, Jenn-Air, LG, Samsung, Delivery, Leasing, Installation, and Sears Program Advantages.
  • Upsold protection plans, rewards programs and installation services.

Home Decor Sales

JCPenney
Princeton, NJ
09.2014 - 06.2017
  • Awarded: Multiple Online Sales High Achiever
  • Processed custom in-home window treatment quotes, including Hunter Douglas, Martha Stewart and JCP Home.
  • Strategically created a clearance zone featuring home/travel accessories driving an 8–10% increase in overall sales.

Personal Stylist/Assistant

Jabez Records
Jax, FL
02.2003 - 05.2006
  • Personal Stylist, Jabez Records 2003–2006 Style chosen twice for debut CD cover (2004/2021) Channel 4 News & The Ritz Theatre.
  • Negotiated high-end accessory, cosmetic and clothing agreements reducing multiple budgets.
  • CAREGIVER (FMLA) 2006-2016

Fine Jewelry Sales

JCPenney
Princeton, NJ
09.2001 - 07.2003
  • Awarded Introduction to Fine Jewelry & Online Sales Awards
  • Targeted top 25% steady customers for pre-sales and milestones.
  • Assisted in department scheduling, security strategies, and planograms.

Education

Public Speaking, Sociology

Mercer County Community College
Completed Public Speaking and Sociology

Paralegal Studies, Legal Terminology

Rider University
Studied Paralegal Studies

High School Diploma - Secretarial Certification, Medical Terminology

Ewing High School
Graduate of Ewing High School, Secretarial Certification

Skills

  • Office Lead
  • Customer-Driven Solutions
  • Stakeholder Interaction
  • Press Alliance
  • Communication & Conflict Resolution
  • Manage employee disciplinary records
  • Project Analysis
  • Creates Spreadsheets
  • Staff Development
  • Contract Oversight
  • Governs Executive Salaries
  • Government Event Coordinator
  • A/P & A/R

Volunteer Experience

  • 2nd Responder Rape Caregiver, YWCA Certification
  • Rape Crisis Counselor, Women-In Transition
  • Counselor/Speaker, Alpha Bucks, 200+
  • Talent Acquisition, Annual Mayoral Ball

Timeline

Customer Experience Associate - Macy's
10.2023 - Current
Concierge - Beaver Chevrolet
09.2021 - 09.2022
Furniture Sales - Sears Hometown Outlet
11.2018 - 09.2021
Home Decor Sales - JCPenney
09.2014 - 06.2017
Personal Stylist/Assistant - Jabez Records
02.2003 - 05.2006
Fine Jewelry Sales - JCPenney
09.2001 - 07.2003
Mercer County Community College - , Public Speaking, Sociology
Rider University - , Paralegal Studies, Legal Terminology
Ewing High School - High School Diploma, Secretarial Certification, Medical Terminology

Similar Profiles

CREATE PROFILE
Kimberly Forester