Kimberly FRIAS
Arlington,TX
Summary
Motivated waitress with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Current Public Health student eager to learn and be able to apply living and work experiences into future career working and advocating for vulnerable populations.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Waiter
Joe T Garcia's
08.2020 - Current
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Waiter
Uncle Julios
03.2017 - 08.2020
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Cashier
Captain D's
05.2014 - 06.2016
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Bachelors - BSN
West Coast University
Richardson, TX03.2026
Associate of Arts -
Tarrant County College District
Fort Worth, TX05.2019
High School Diploma -
Arlington Heights High School
Fort Worth, TX06.2016
Skills
- Customer Needs Assessments
- Customer Deliveries
- Service prioritization
- Strong multitasking
- Sanitation Practices
- High-Volume Environments
Certification
TX TRAIN unit 2-syphilis certified
TX TRAIN unit 7- tuberculosis certified
BLS
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Waiter
Joe T Garcia's
08.2020 - Current
Waiter
Uncle Julios
03.2017 - 08.2020
Cashier
Captain D's
05.2014 - 06.2016
Bachelors - BSN
West Coast University
Associate of Arts -
Tarrant County College District
High School Diploma -
Arlington Heights High School
TX TRAIN unit 2-syphilis certified
TX TRAIN unit 7- tuberculosis certified
BLS
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