Dynamic professional with a strong work ethic and a track record of success at Milton's Painting and Drywall. Expertise in customer relations and Microsoft Office, with a focus on team collaboration and problem-solving. Recognized for exceptional office organization and effective staff management, driving operational efficiency and enhancing client interactions.
Overview
18
18
years of professional experience
Work History
Owner/Operator
Milton's Painting and Drywall
Ridgeley
01.2021 - Current
Managed front desk operations, greeting visitors and directing them as necessary.
Supervised staff members, organized schedules, and delegated tasks effectively.
Monitored payments due from clients, contacting them regarding past due accounts.
Created spreadsheets in Excel to track data such as vacation requests.
Utilized PowerPoint for presentations, incorporating text and diagrams with animations.
Maintained impeccable office organization to support efficiency and performance objectives.
Resolved customer complaints promptly while maintaining positive relationships.
Oversaw receiving and organizing correspondence, ensuring effective communication.
Sales, Sales Manager, Dispatch, Dispatch Manager
Reliable Moving Professionals
01.2020 - 01.2021
Sales – Booking Jobs
Customer Service
Answer the telephone and represent the company in a professional and business-like manner
Scheduling
Taking payments
Help plan and organize company functions.
Maintained hours for the employees
Sending emails to customers
Contracts for customers
Handle all word processing and typing.
Advertising
Managed a sales team
Managed a crew of 12-15 men
Payroll
Time Sheets
Office Assistant Manager
Handyman Masters LLC
01.2017 - 01.2020
Handle all word processing and typing.
Enter data for reports, production items, shipping, and inventory.
Maintain computerized inventory of all parts and products.
Help plan and organize company functions.
Answer the telephone and represent the company in a professional and businesslike manner.
Payroll
Filing
Paying Bills
Advertising
Appointments
Scheduling
Construction Worker
Robey INC.
Temple Hills
01.2008 - 01.2013
Handle all word processing and typing.
Enter data for reports, production items, shipping, and inventory.
Maintain computerized inventory of all parts, supplies, and products.
Help plan and organize company functions.
Answer the telephone and represent the company in a professional and businesslike manner.
Westminster MD
Front Desk Receptionist
Doctors office
01.2008 - 01.2009
Made copies, Scanned and e-mailed
Made Appointments
Called insurance companies
Took insurance payments
Took phone calls
Prepared patient charts
In Fairfax, VA
Secretary/Painter
Vincent Construction
Alexandria
Handle all word processing and typing.
Enter data for reports, production items, shipping, and inventory.
Maintain computerized inventory of all parts, supplies, and products.
Help plan and organize company functions.
Answer the telephone and represent the company in a professional and business-like manner