Kimberly Gardner-Goodman
Markham,IL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
Work History
Clerk V
Provident Hospital
Chicago, IL
03.2022 - Current
- Provided quality clerical support through data entry, document management, email correspondence and overseeing operation of office equipment.
- Interacted with customers by phone, email or in-person to provide information.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
Health Service Specialist
Stroger Hospital
Chicago, IL
03.2015 - 03.2022
- Assisted with regulatory issues such as compliance.
- Provided in-depth support to executive staff in regards to healthcare programs and administration.
- Consulted with healthcare professionals on business decisions.
- Created and implemented organizational policies and procedures.
- Organized paperwork for doctors, nurses and patient
Ward Clerk
Cook County Sheriff Department Of Corrections
Chicago, IL
08.2013 - 03.2015
- Answered multi-line phone systems to manage incoming and outgoing calls for busy Emergency Room department.
- Organized paperwork for doctors, nurses and patients.
- Documented latest information in computer system and printed paperwork.
- Filled out records, staffing sheets and patient documents.
Ward Clerk
Stroger Hospital
Chicago, IL
03.2009 - 08.2013
- Receives, places and transfers telephone calls using good telephone etiquette. Records, communicates and delivers messages accurately and timely. Provides accurate information in an concise, informative manner respecting patient’s right to privacy. Observes hospital and unit policy in assisting and directing patient, staff and visitors.
Education
Bachelor of Science - Health Administration/Medical Records
University of Phoenix
Tempe, AZ11.2011
High School Diploma -
Thornridge High School
Dolton, IL08.1995
Skills
- Information Confidentiality
- Record Sorting and Filing
- Accounting Techniques
- Microsoft Office
Timeline
Clerk V
Provident Hospital
03.2022 - Current
Health Service Specialist
Stroger Hospital
03.2015 - 03.2022
Ward Clerk
Cook County Sheriff Department Of Corrections
08.2013 - 03.2015
Ward Clerk
Stroger Hospital
03.2009 - 08.2013
Bachelor of Science - Health Administration/Medical Records
University of Phoenix
High School Diploma -
Thornridge High School
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