Kimberly Geathers
Moncks Corner,SC
Summary
Detail-oriented and dependable professional with over 10 years of experience in quality assurance, customer service, and healthcare support. Skilled in following established procedures, maintaining accuracy, ensuring compliance with policies, and working efficiently in fast-paced environments. Experienced handling confidential information, supporting patient care, and maintaining high standards of quality. Eager to contribute strong organizational skills, attention to detail, and a commitment to patient safety as a Non-Certified Sterile Processing Technician.
Overview
15
15
years of professional experience
Work History
Delivery Station Associate
Amazon
Charleston, SC
10.2024 - Current
- Received, sorted, moved, and loaded packages with a high degree of accuracy.
- Maintained productivity while following strict safety procedures.
- Worked efficiently in a fast-paced, team-oriented environment.
- Demonstrated attention to detail when organizing shipments.
Patient Caregiver
McLeod Home Care
Charleston, SC
12.2025 - 01.2026
- Assisted clients with personal care and daily living activities.
- Provided companionship while maintaining dignity and respect.
- Performed light housekeeping to maintain a clean and safe environment.
- Transported clients safely to appointments and errands.
- Followed care plans while maintaining confidentiality.
Senior Quality Specialist
T-Mobile
Charleston, SC
10.2013 - 05.2023
- Monitored customer interactions to ensure compliance with company policies and quality standards.
- Evaluated performance and provided coaching and constructive feedback.
- Resolved complex customer concerns while maintaining high customer satisfaction.
- Ensured accurate documentation and adherence to established procedures.
- Collaborated with leadership to improve quality and operational performance.
Front Desk Receptionist
Home2 Suites By Hilton
Charleston, SC
12.2011 - 10.2013
- Managed guest check-in and check-out processes efficiently.
- Maintained confidential guest information with professionalism.
- Processed payments accurately using multiple payment methods.
- Delivered exceptional customer service to ensure guest satisfaction.
Education
High School Diploma -
Colleton County High School
Walterboro, SCSkills
- Attention to Detail
- Quality Assurance & Compliance
- Infection Control Awareness
- Process Improvement
- Time Management
- Team Collaboration
- Documentation Accuracy
- Customer & Patient Service
- Problem Solving
- Fast-Paced Environment Experience
- Confidentiality
- Reliable and Adaptable
Timeline
Patient Caregiver
McLeod Home Care
12.2025 - 01.2026
Delivery Station Associate
Amazon
10.2024 - Current
Senior Quality Specialist
T-Mobile
10.2013 - 05.2023
Front Desk Receptionist
Home2 Suites By Hilton
12.2011 - 10.2013
High School Diploma -
Colleton County High School