Summary
Overview
Work History
Education
Skills
Timeline
OfficeManager

Kimberly Gilbert

Corona,CA

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Dedicated in bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.

Overview

22
22
years of professional experience

Work History

Special Education Paraprofessional

Colton Joint Unified School District
Colton, CA
02.2016 - Current
  • Supported teacher in development of individual learning strategies.
  • Maintained positive attitude and affirmatively communicated with each student.
  • Interacted physically and verbally with students throughout each day.
  • Collaborated with teacher to create customized classroom environment integral to students' needs.
  • Offered student support through special accommodations, extra assistance and assessments.

Office Manager

All "N" One Filter & Service
Ontario, CALIFORNIA
05.2006 - Current
  • Maintained computer and physical filing systems.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
  • Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
  • Managed office operations while scheduling appointments for department managers.
  • Managed over 50 Customer call per day

Education

Associate of Arts - Early Childhood Education

Riverside City College
Riverside, CA
05.2005

Skills

  • Public Interaction
  • Skills Strategies
  • Client Satisfaction
  • Remote Assistance
  • Ability to Adapt
  • Online Systems
  • Project Requirements
  • Program Operations
  • Dynamic Personality
  • Administrative Updates
  • Positive Interactions
  • Office Management
  • Financial Statements
  • Managing Operations and Efficiency
  • Customer Service
  • Technical Proficiency
  • Telephone Reservations
  • Oral and Writing Communication
  • Verbal and Written Communication
  • Calm and Patient Demeanor

Timeline

Special Education Paraprofessional

Colton Joint Unified School District
02.2016 - Current

Office Manager

All "N" One Filter & Service
05.2006 - Current

Associate of Arts - Early Childhood Education

Riverside City College

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Kimberly Gilbert