Kimberly Giroux
Wilmington,NC
Summary
Dynamic General Manager with a proven track record at Vape N Puff, driving sales growth through innovative promotional strategies and strong customer relations. Expert in operations management and team building, I transformed customer feedback into loyalty, enhancing product selection and profitability while fostering a collaborative team environment.
Overview
13
13
years of professional experience
1
1
Certification
Work History
General Manager
Vape N Puff
Wilmington Nc
02.2013 - Current
- Developed promotional strategies that increased customer engagement and sales growth.
- Cultivated partnerships with suppliers to enhance product selection and pricing strategies.
- Developed and implemented strategies to increase sales and profitability.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.
Education
High School Diploma -
Gulf High School
New Port Richey, FLSkills
Leadership and team building
Problem resolution
Operations management
Team player
Efficient multi-tasker
Customer relations
Inventory control
Customer retention
Sales expertise
Fast learner
Certification
ABC Bartending School
Timeline
General Manager
Vape N Puff
02.2013 - Current
High School Diploma -
Gulf High School