Motivated, resourceful and experienced professional offering over 26 years of upper-level administrative expertise in clerical support, customer service, conflict management, travel coordination, record keeping and file management, accounts payable, etc. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy.
Overview
26
26
years of professional experience
4
4
years of post-secondary education
Work History
Planning Administrative Aide
City of Huntsville Planning Department
11.1996 - 01.2023
Supervised, coordinated, and directed the administrative support functions of the City of Huntsville Planning Department.
Answered, screened, and forwarded telephone calls; greeted visitors; recorded and relayed complex messages; scheduled appointments as necessary; disseminated information via telephone, email, or
in hard copy; documented complaints and requests; responded to complaints and requests for information or services.
Composed and prepared letters, memos, agendas, meeting announcements, meeting minutes, spreadsheets, organizational charts and other correspondence.
Managed the upkeep and maintenance of record keeping and filing systems relative to: personnel records, resolutions, ordinances, meeting minutes, subdivision and other residential development files and plans, and accounting records.
Coordinated training events and made travel arrangements; reviewed and processed travel expense reports and acted as departmental rep for all travel related issues, reports and inquiries.
Reviewed and prepared contracts, agreements, resolutions and ordinances for City Council agenda.
Assisted with the preparation and monitoring of yearly departmental budget (which consisted of 4 divisions)
Recorded and transcribed proceedings of Planning Commission meetings and other various committee meetings
Prepared requisitions and purchase orders for the purchase of all necessary office supplies and equipment; received and processed invoices; monitored inventory and maintained inventory records for departmental equipment and fleet.
Communicated with the public, other City department representatives, vendors, suppliers, professionals, applicants and organizations to relay and receive information.
Assisted in the hiring process for new employees by setting up and assisting with interviews, corresponding via email and by phone with prospective candidates, preparing offer letters and electronic personnel action requests upon hire.
Education
Bachelor of Science - Business Administration & Management
Stillman College
Tuscaloosa, AL
08.1992 - 05.1996
Skills
Office Administration
Record Keeping
Research
Transcribing/Report Writing
Database Management
Invoice Processing/Bookkeeping
Data Entry
Travel Coordination
Scheduling
Timeline
Planning Administrative Aide
City of Huntsville Planning Department
11.1996 - 01.2023
Bachelor of Science - Business Administration & Management
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