Summary
Overview
Work History
Education
Skills
Accomplishments
Volunteer Experience
Author - Title
Timeline
Generic

Kimberly Gowdy

Johns Creek,GA

Summary

Results-driven Strategic Account Executive with a strong track record in the insurance sector. Achieved year-over-year revenue growth through effective contract negotiations and upselling strategies. Established and maintained valuable relationships with brokers, enhancing customer satisfaction and loyalty.

Overview

20
20
years of professional experience

Work History

Account Manager

MetLife
Atlanta , GA
06.2025 - Current
  • Managed multiple accounts simultaneously, consistently meeting tight deadlines.
  • Cultivated long-term relationships with brokers through personalized service, resulting in increased client retention.
  • Coordinated cross-functional teams to deliver customized solutions, enhancing client satisfaction and project outcomes.
  • Collaborated with sales team to identify strategies for increasing market share, contributing to overall revenue growth.

Strategic Account Executive

UnitedHealthcare
Atlanta, GA
04.2011 - 10.2024
  • Facilitated contract renewal negotiations, enhancing customer value propositions and securing advantageous terms.
  • Executed contract negotiations to establish equitable terms, resulting in long-lasting partnerships.
  • Coordinated internal resources to address client requirements and resolve issues, improving client satisfaction.
  • Achieved year-over-year revenue growth by securing additional lines of coverage.

Strategic Account Executive

The Principal Financial Group
Atlanta, Georgia
06.2006 - 04.2011
  • Managed mid to large scale accounts, identifying upsell opportunities that contributed to exceeding revenue objectives.
  • Established relationships with key brokers through personalized solutions, enhancing client satisfaction and retention.
  • Collaborated with underwriting team to execute strategic sales initiatives, improving alignment between sales and underwriting.

Education

Bachelor of Science - Marketing

Cheyney University of Pennsylvania
Cheyney, PA
05-1987

Skills

  • Account management
  • Contract negotiations
  • Client engagement
  • Client retention
  • Sales presentations
  • Team collaboration
  • Written communication
  • Relationship building

Accomplishments

  • Consistently achieved 85+% persistency through fostering broker relationship and internal relationships and finalizing renewals with accuracy and efficiency.
  • Exceeded upsell Ancillary goals for the past 5 years
  • Awarded Pinnacle for high performance 2020
  • Consistently ranked on leaderboard at UHC for persistency and upsell goal

Volunteer Experience

  • Habitat for Humanity
  • Feed my Starving Children
  • Atlanta Food Bank

Author - Title

Published author of the book "The Colorless Womb"

Timeline

Account Manager

MetLife
06.2025 - Current

Strategic Account Executive

UnitedHealthcare
04.2011 - 10.2024

Strategic Account Executive

The Principal Financial Group
06.2006 - 04.2011

Bachelor of Science - Marketing

Cheyney University of Pennsylvania
Kimberly Gowdy