Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Overview
9
9
years of professional experience
Work History
SSD Shift Leader
Braums Ice Cream And Dairy
07.2020 - Current
Trained new employees and delegated daily tasks and responsibilities.
Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Completed cash and credit card transactions accurately using POS software.
Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
Enforced company policies and regulations with employees.
Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
Resolved conflicts between employees to maintain positive and productive work environments.
Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
open store/key holder
Bank runs and end of shift cash flow and summary and safe audits.
Crew Member
Liberty Academy
08.2018 - 05.2021
Kept food preparation area, equipment, and utensils clean and sanitary.
Assisted other team members to achieve goals.
Prepared products following restaurant, health, and safety standards and procedures.
Stocked shelves to organize aisles in assigned department.
Kept kitchen, counter and dining areas cleaned and sanitized.
Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
served breakfast and lunch to the staff and students and then cleaned up.
helped plan the monthly menu
assisted in grocery shopping as well.
Crew Member
SSM Health St. Anthony Hospital Shawnee
07.2014 - 06.2018
Worked well with teammates and accepted coaching from management team.
Took orders, prepared meals, and collected payments.
Collaborated with team members to complete orders.
Provided excellent customer service by greeting customers and meeting quality expectations.
Cleaned and maintained all areas of restaurant to promote clean image.
Kept food preparation area, equipment, and utensils clean and sanitary.
Assisted other team members to achieve goals.
Addressed guest needs, questions, or concerns to create optimum experience onboard.
Trained new team members on procedures, customer service, and sales techniques.
Prepared products following restaurant, health, and safety standards and procedures.
Kept kitchen, counter and dining areas cleaned and sanitized.
Loaded dishwasher with china and thoroughly hand-washed dishes, pans and utensils to tidy up serving line.
delivered patient trays to their rooms
learning to take patient orders over the phone
ran the deli for couple years
Education
Certificate in Phlebotomy And Medical Assisting - Medical Assisting
Platt College
Lawton, OK
05.2012
High School Diploma -
Duncan High School
Duncan, AZ
05.1999
Skills
Operations Support
Production Reporting
Customer Service Management
Equipment Troubleshooting
Timeline
SSD Shift Leader
Braums Ice Cream And Dairy
07.2020 - Current
Crew Member
Liberty Academy
08.2018 - 05.2021
Crew Member
SSM Health St. Anthony Hospital Shawnee
07.2014 - 06.2018
Certificate in Phlebotomy And Medical Assisting - Medical Assisting