Kimberly Hammond
Baltimore,Maryland
Summary
Professional Clinic Manager with strong emphasis on team collaboration and achieving results. Skilled in healthcare administration, patient relations, and operational efficiency. Reliable and adaptable, ensuring smooth clinic operations and staff cohesion. Focused on delivering high-quality care and optimizing clinic performance.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Security Guard
S.A.F.E Management
11.2024 - Current
- Monitored premises to ensure safety and security for all personnel and visitors.
- Responded promptly to incidents, ensuring swift resolution and minimal disruption.
- Collaborated with local law enforcement during emergencies to enhance response effectiveness.
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Checked and verified photo identification prior to granting facility access.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Clinic Manager
Chesapeake Eye Care & Laser Center
11.2020 - 09.2025
- Chart Audits
- Billing and Prior Authorizations
- Responsible for all patient documents and forms such as: FMLA, Short Term Disability, MD Disability, MVA, and DOT; while following government and state guidelines accordingly.
- Inventory and ordering for all 6 functioning office locations.
- Create maintenance orders for all broken and or non functioning office equipment.
- Schedule routine maintenance on a variety of medical equipment.
- Order Speciality lenses as well as train patients on I&R.
- Physician schedules and templates.
- Organize and schedule physician and staff meetings.
- Provide After Hour Emergency line assistance to patients when provider is unavailable for their shift
- Initial screening of potential new hire for approval of second interview
- Onboarding of new hires
- Experienced with vendor and supplier relations as well as budgeting and price negotiations.
Lead Ophthalmic Technician
OMNI Eye Specialists
04.2016 - 11.2020
- Practice Purchased by Chesapeake Eye Care & Laser Center/ VIP
- Time management and Payroll prep assistance
- Administrative support on projects, and day to day operations
- Creating technician schedules for (6) operating offices
- Accurately create/update patient charts including medications, allergies, social history, and full medical history
- Perform a variety of glaucoma, diabetes, dry eye, and cataract testing, such as: MiboFlo, VF, OCT’s, IOL Master, Pentacam, Wavescan, AScan, BScan, Immersion etc.
- Scribe
- Assist physician in minor procedures and treatments
- Communicate with pharmacies for patient prescriptions
- Create protocols and train office staff
- Call Center/ Front Desk duties as needed
- Accurately check intraocular pressure using applanation and tonopen, along with further slit lamp examination skill.
Ophthalmic Technician
Nader G. Gary MD, F.A.C.S., & Associates
06.2011 - 03.2016
- Practice Purchased by OMNI Eye Specialists
- Accurately create/document patient charts including medications, allergies, social history, and full medical history.
- Perform a variety of glaucoma, diabetes, and cataract testing, such as: VF, OCT’s, IOL Master
- Communicate with pharmacies for patient prescriptions through ERX
- Schedule patient appointments
- Verify medical/vision insurances
- Schedule cataract surgeries and patient pre-op appointments
- Triage patient emergencies
Education
Diploma - General Studies & Communications Technology
Dundalk High School
Dundalk, Maryland06.2003
Skills
- Type 60 WPM
- Excellent written and verbal communication
- EMR
- Microsoft Word
- Excel
- Powerpoint
- ADP
Certification
- BlephEx Technician Certification
- 2021
- Maryland Guard Card
- Exp: 2027
Languages
Spanish
Professional Working
American Sign Language
Professional Working
Timeline
Security Guard
S.A.F.E Management
11.2024 - Current
Clinic Manager
Chesapeake Eye Care & Laser Center
11.2020 - 09.2025
Lead Ophthalmic Technician
OMNI Eye Specialists
04.2016 - 11.2020
Ophthalmic Technician
Nader G. Gary MD, F.A.C.S., & Associates
06.2011 - 03.2016
Diploma - General Studies & Communications Technology
Dundalk High School
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