Kimberly Hampton

• Maintained clean and comfortable environments in the courthouse, by vacuuming, cleaning mirrors, and toilets dusting.
• Emptied trash cans and recycling bins to keep building clean and free of germs.
• Kept public pathways clear of safety hazards and spills with regular checks and attentions
• Clean and disinfect bathrooms.
• Clean and disinfect water fountains.

. Taking care of the customers need by providing and delivering professional, helpful high quality service and assistance

. Stocking and replenishing Items on the tables.

. Helpful to answer customers questions, resolve any issues with help of a supervisor.

• Assessed client tax situations to determine best filing options.
• Prepared tax returns for clients in various industries according to government regulations and requirements.
• Analyzed financial records to verify accuracy of tax returns.
• Provided exceptional customer service during peak tax season by remaining calm under pressure and addressing client concerns promptly and professionally.
• Maintained complete records of client tax returns and supporting documentation in secured areas.

Supported mainframe, pc and world-wide AS400 applications for Fisher and International. Resetting network and mainframe passwords. Restarted network printers through Century (CICS) warehouse (IDMS). Network recycle, NJE (world-wide INTl. He's printers in TSO1-Test applications. Maintained constructive relationship with end users with in the Fishers facilities and also the customers outside of Fisher. while solving mainframe and application problems. Received, screened and directed a large volume of telephone calls with efficiency. Prepared monthly MCI phone conference billing reports for Fisher Scientific and balanced expenditures. Created and distributed approximately 500 MCI phone cards per year for Fisher Scientific and International.