Summary
Overview
Work History
Education
Skills
Alicia Vaniel
Timeline
Generic

Kimberly Harden

Dallas,TX

Summary

To obtain a entry level position utilizing my healthcare work experience and interpersonal skills in customer service while allowing room for career advancement. Experienced pharmacist with several years working in diverse retail and hospital platforms. Skilled at analyzing doctor notes and prescriptions to ensure timely and effective processing of orders. Strongly committed to regulatory compliance and data accuracy.

Overview

33
33
years of professional experience

Work History

Specialty Pharmacist

CVS Pharmacy
Dallas, TX
08.2022 - Current
  • Developed and implemented specialty medication protocols for patient care.
  • Coordinated with physicians and other healthcare professionals to provide appropriate therapeutic interventions for patients.
  • Evaluated therapeutic equivalence between brand name and generic drugs prior to substitution.
  • Provided excellent customer service by assisting customers with medical-related issues and providing healthcare counseling.

Customer Service Rep

AHC
07.2010 - 01.2011
  • Making outbound calls to outstanding debtors with overdue accounts, Provides members and providers with claim status and benefit information, Collects outstanding debts for clients on charged-off accounts

Clinical Rep I

Caremark
11.2005 - 12.2006
  • Answer calls in high call volume center, Assist callers through knowledge of prescription drugs and uses, Maintain incoming and outgoing faxes for drug authorization

Pharmacy Tech II

Bluitt Flowers Pharmacy
02.2002 - 05.2005
  • Assisted pharmacist, Filled prescriptions, inventory drugs, answered phones, Customer service, data entry

Pharmacy Tech

Ravens Pharmacy
05.2000 - 01.2002
  • Data Entry, Customer service, Assisted Pharmacist, count and pour meds, Answered phones, inventory meds

Narcotic Tech

Baylor Hospital Services
01.1995 - 04.2000
  • Filled narcotic meds, inventory narcotic vault, Ordered narcotic meds, customer service, answered phones, Filled pyxis machine, returned meds back to stock

Lead Tech

Eckerd Drug Store
06.1991 - 12.1994
  • Called in refills to doctors, ordered merchandise, Assisted pharmacist, customer service, filled prescriptions, Answered phones

Education

Diploma -

South Oak Cliff High School
01.1990

State Board Certification Pharmacy Technician -

Richland College

Skills

  • Patient Counseling
  • Prescription Filling
  • Medication Dispensing
  • Calculating doses
  • Drug interaction understanding
  • Regulatory Compliance
  • Dispensing medicines
  • Interpreting orders
  • Regulatory Standards

Alicia Vaniel

Received recognization from a patient named Marie commended me for handling complicated prescriptions, insurance, instructions, and shipping so beautifully.

Timeline

Specialty Pharmacist

CVS Pharmacy
08.2022 - Current

Customer Service Rep

AHC
07.2010 - 01.2011

Clinical Rep I

Caremark
11.2005 - 12.2006

Pharmacy Tech II

Bluitt Flowers Pharmacy
02.2002 - 05.2005

Pharmacy Tech

Ravens Pharmacy
05.2000 - 01.2002

Narcotic Tech

Baylor Hospital Services
01.1995 - 04.2000

Lead Tech

Eckerd Drug Store
06.1991 - 12.1994

Diploma -

South Oak Cliff High School

State Board Certification Pharmacy Technician -

Richland College

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Kimberly Harden