Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kimberly Harper

Acworth,GA

Summary

Dynamic healthcare professional with extensive experience at WellStar Kennestone Hospital, excelling in patient flow coordination and resource allocation. Proven ability to enhance patient throughput efficiency and resolve complex issues through exceptional communication and problem-solving skills. Committed to improving care delivery and fostering collaboration among multidisciplinary teams.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Relief Patient Flow Coordinator

WellStar Kennestone Hospital
Marietta, GA
06.2012 - Current
  • Troubleshot and resolved complex customer service issues to enhance patient and family experience.
  • Provided support to patients when needed during transitions from one service area or unit to another within the facility.
  • Monitored daily census data to assess staffing needs and adjusted schedules accordingly.
  • Developed and implemented strategies for improving patient throughput efficiency in order to reduce delays in care.
  • Identified areas where additional resources were needed in order to improve patient flow processes.
  • Liaised effectively with patients, doctors and staff members, assessing medical charts and promoting high level of communication and interaction.

RN, Emergency Department

WellStar Kennestone Hospital
Marietta, GA
06.2007 - Current
  • Trained other nurses on patient care and daily tasks, supporting growth and professional development.
  • Participated in professional development programs to stay current with advances in emergency nursing practice.
  • Managed patient triage, prioritizing care based on severity of condition and available resources.
  • Demonstrated excellent communication skills while interacting with patients and families during difficult times.
  • Managed resources efficiently while providing care to multiple trauma victims at once.

Education

Associate of Science - Nursing

Georgia Highlands College
Rome, GA
05-2007

Skills

  • Patient flow coordination
  • Patient triage
  • Resource allocation
  • Communication skills
  • Problem solving
  • Process improvement

Certification

  • ACLS-American Heart Association
  • BLS-American Heart Association
  • TNCC-Trauma Nurse Core Course
  • ENPC-Emergency Nurse Pediatric Course

Timeline

Relief Patient Flow Coordinator

WellStar Kennestone Hospital
06.2012 - Current

RN, Emergency Department

WellStar Kennestone Hospital
06.2007 - Current

Associate of Science - Nursing

Georgia Highlands College

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