Hi, I’m
Kemly Cordero
Monroe,NC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
years of professional experience
Work History
Oral & Facial Surgery of the CarolinasIndian Trail, NC
Patient Care Coordinator/Surgery Scheduling Coordinator
05.2023 - Current
Job overview
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Arranged pre-operative and post-operative appointments for surgical patients.
- Resolved scheduling conflicts to maintain high-quality patient services.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Educated patients about surgeries and provided treatment plan documentation.
- Updated patient records to reflect upcoming surgeries and medical histories.
- Collated pre-operative lab and imaging results to facilitate surgery planning.
- Prepped operating rooms and booked necessary equipment and supplies.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Obtained payments from patients and scanned identification and insurance cards.
- Completed administrative patient intakes with case histories, insurance information and mandated forms.
Health Ballantyne Medical Group
Bilingual Patient Coordinator/ Novant
10.2022 - Current
Job overview
- Checking patients in for their appointment, making sure each patient has all required forms completed and up to date
- Checking patients out after they have completed their appointment making sure they received the best care possible
- Answering phones; every call is important to us from our patients so triaging every phone call is that it gets to the correct department is important
- Opening and closing the office making sure all daily duties are completed
- Checking daily schedules to make sure that the appointments that have been made via MyChart application are scheduled with enough time
Clinical Supervisor
10.2016 - 06.2022
Job overview
- Matthews, Waxhaw, Lincoln Foot and Ankle Specialist of the Mid-Atlantic, Provide patient care
- Take foot and ankle x-rays
- Assist doctor with medical procedures, i.e In office surgeries
- Drawing injections
- Casting AFO’s
- Schedule surgeries for outpatient procedures
- Insurance verification and pre-certifications
- Appeal insurance denials
- Call out for MRI’s and Radiation treatments
- Call in medications for patients that the doctor has prescribed
- Interview alongside office manager for new hires
- Train medical assistants on all procedures and protocols
- Help office manager with all medical assistants reviews (Monthly and Yearly)
- Put into place procedure and protocols for durable medical equipment that is dispensed
- Organize monthly medical assistants meetings to go over procedure and protocols as well as go over any updates or changes that have been made
- Monthly check in with each medical assistant, to help me understand better if they need any help in a certain area or how we can better our team
- Keep all medical assistants' radiation badges up to date
- Create a monthly schedule for all medical assistants
- Travel biweekly to each location to check supplies
- Help DPM with any tech issues or charting issues
- Create good communication between DPM and medical assistant
- Help front desk team when needed
Metrolina Nephrology Associates
Insurance Specialist/ New
08.2018 - 03.2019
Job overview
- Verify patients insurance
- Contact patient insurance to complete prior authorizations for Medications, CT, MRI’s, Biopsies,
- Ultrasounds, and other medical procedures
- Appeal authorization which have been denied
- Schedule referred patients
- Organize medical records
- Obtain medical records from Novant, Atrium, etc.
piedmont eye care associates
Medical tech and front desk coordinator
01.2015 - 01.2016
Job overview
- Worked as a medical tech and front desk coordinator
- Front desk; checked in and out patients, obtained medical recorders, scanned in paperwork, scheduled appointments, verified insurance, checked faxes, answered phones
- Medical tech; input medical history, ordered contact lenses for patients, performed various test on patients for the doctors.
Education
Central Piedmont Community CollegeCharlotte, NC
Associate of Arts
2023
SOUTH PIEDMONT COMMUNITY COLLEGE
Certified Nursing Assistant
2015
Skills
- Managing Multiple Tasks
- Managing Operations and Efficiency
- Patient Flow Coordination
- Database Coordination
- Healthcare Operations
- Administrative Supervision
- Process Improvement
- Staff Management
- Verbal and Written Communication
- Managing Routines
- Cross-Functional Team Management
- Managing Reception
- Schedule Preparation
- Employee Training
- Managing Appointments
Languages
Spanish
Native or Bilingual
Timeline
Patient Care Coordinator/Surgery Scheduling Coordinator
Oral & Facial Surgery of the Carolinas
05.2023 - Current
Bilingual Patient Coordinator/ Novant
Health Ballantyne Medical Group
10.2022 - Current
Insurance Specialist/ New
Metrolina Nephrology Associates
08.2018 - 03.2019
Clinical Supervisor
10.2016 - 06.2022
Medical tech and front desk coordinator
piedmont eye care associates
01.2015 - 01.2016
Central Piedmont Community College
Associate of Arts
SOUTH PIEDMONT COMMUNITY COLLEGE
Certified Nursing Assistant
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