Kimberly Hastings
San Diego,CA
Summary
Dynamic sales associate with proven expertise at Oshman's Sporting Goods, excelling in customer service and relationship building. Recognized for enhancing sales through tailored product recommendations and maintaining organized displays. Skilled in cash handling and fostering teamwork, contributing to a welcoming shopping environment and achieving daily sales goals.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2026
2026
years of professional experience
Work History
Sale Associate
Oshman's Sporting Goods
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained organized merchandise displays to attract customer attention and facilitate sales.
- Processed transactions accurately using point-of-sale systems, ensuring efficient checkout procedures.
- Collaborated with team members to achieve daily sales goals and improve store performance.
- Greeted customers and helped with product questions, selections, and purchases.
- Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
- Increased sales revenue through effective product recommendations tailored to individual customers.
- Contributed to loss prevention efforts by maintaining vigilant awareness of potential theft risks on the sales floor and reporting suspicious activities as required.
- Greeted customers and provided outstanding customer service.
- Managed cash register, ensuring accurate transactions and safeguarding against losses.
- Developed rapport with regular customers, fostering welcoming store atmosphere.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Cashier
Thrifty Gasoline Center
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Handled cash management, including balancing registers at shift end.
- Assisted customers with inquiries, product selection, and service issues.
- Maintained cleanliness and organization of checkout area to enhance customer experience.
Cashier
Campland on the Bay
- Trained new cashiers on operational procedures and customer service best practices.
- Monitored inventory levels and communicated restocking needs to management effectively.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Revenue Auditor
Terra Vista Management
06.2010 - Current
- Conducted comprehensive revenue audits to ensure compliance with internal policies and regulatory standards.
- Analyzed revenue streams to enhance reporting processes and drive operational efficiencies.
- Collaborated with cross-functional teams to streamline audit procedures and documentation practices.
- Collaborated with accounting team to resolve any discrepancies found during the auditing process, ensuring accurate financial reporting.
Education
Associate of Arts - Human Development
San Diego Miramar College
San Diego, CA05-2014
High School Diploma -
Mt Carmel High School
San Diego, CA06-1982
Skills
- Customer service
- Teamwork
- Problem-solving
- Teamwork and collaboration
- Time management
- Cash handling
- Retail sales
- Reliability and punctuality
- Store opening and closing
- Flexible schedule
Timeline
Revenue Auditor
Terra Vista Management
06.2010 - Current
Sale Associate
Oshman's Sporting Goods
Cashier
Thrifty Gasoline Center
Cashier
Campland on the Bay
Associate of Arts - Human Development
San Diego Miramar College
High School Diploma -
Mt Carmel High School