Kimberly Hellon
Round Lake,IL
Summary
I am looking for a fast-paced Company to utilize my Customer Service and Logistics skills.
Professional shopping specialist prepared for this role. Brings valuable experience in understanding client needs and curating tailored shopping recommendations. Known for strong team collaboration and adaptability, with focus on client satisfaction and attention to detail.
Overview
32
32
years of professional experience
1
1
Certification
Work History
Personal Shopper
Shipt
01.2020 - Current
- Curated personalized shopping experiences to meet individual client preferences and needs.
- Developed strong relationships with clients, enhancing customer loyalty and retention.
- Researched current market trends to provide informed product recommendations.
- Collaborated with vendors to source unique merchandise for diverse clientele.
SHIFT SUPERVISOR
STARBUCKS COFFEE COMPANY
04.2008 - 12.2020
- Training new employee's, Delegating staff into positions, Above and beyond customer service, all cash handling responsibilities.
DOCUMENTATION CUSTOMER SERVICE AGENT
LOGISTIC SHIPPING
07.1993 - 11.1999
- Provided extensive customer service to both shippers and overseas offices, Consolidating domestic freight to various international destinations.
Education
MBA - Liberal Studies Major
ARIZONIA STATE UNIVERSITY
Tempe, AZ04-2021
Licenses - Life and health Insurance, Accidental Death Insurance, Long-Term Care Insurance, Series 6 and 63
01.2002
Skills
- I am a quick learner
- I am very detailed oriented
- I am Assertive, Thorough, and Knowledgeable
- I am on-time and willing to work overtime
- I am used to fast-paced environments
- I have critical thinking and active listening skills
Certification
Dangerous goods Hazardous Materials Training - 1998
Essentials of export - 1996
Hazardous Materials Training, Function Specific Safety, Emergency Response 1995
Timeline
Personal Shopper
Shipt
01.2020 - Current
SHIFT SUPERVISOR
STARBUCKS COFFEE COMPANY
04.2008 - 12.2020
DOCUMENTATION CUSTOMER SERVICE AGENT
LOGISTIC SHIPPING
07.1993 - 11.1999
Licenses - Life and health Insurance, Accidental Death Insurance, Long-Term Care Insurance, Series 6 and 63
MBA - Liberal Studies Major
ARIZONIA STATE UNIVERSITY
AWARDS
Received the Excellence of Achievement Award in 2001, Earned the Partner of the Quarter in the years 2010, 2016, 2019
partner of the Quarter 2000,2016,2019
To do above and beyond customer service in our job every day.