Kimberly Henderson
Seymour,IN
Summary
Enthusiastic candidate with extensive experience in customer service and cash handling at a bank. Strong knowledge of offered banking services and products. Reliable and honest professional dedicated to meeting scorecard goals by processing high volumes of error-free transactions.
Overview
13
13
years of professional experience
Work History
Consumer Banker II
First Financial Bank
Seymour, IN
10.2017 - 05.2026
- Delivered exceptional customer service to enhance client satisfaction and retention.
- Processed various banking transactions accurately and efficiently, ensuring compliance with policies.
- Educated clients on financial products and services to meet individual needs effectively.
- Managed high-value client relationships, maintaining trust and exceeding expectations with exceptional service levels.
- Analyzed customer accounts to identify opportunities for cross-selling financial solutions.
- Performed both personal banker and teller functions and delivered accurate and professional service.
Assistant Store Manager
Rue21
Edinburgh, IN
07.2013 - 10.2017
- Trained and developed team members, fostering a collaborative work environment and enhancing individual performance.
- Implemented visual merchandising strategies to optimize product placement and drive sales effectiveness.
- Coordinated restocking efforts through proactive management.
- Ensured compliance with company policies and procedures, maintaining a safe and organized store environment.
- Developed scheduling plans that maximized coverage during peak hours while aligning with budgetary constraints.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
Education
GED -
Seymour High School
Seymour05-2005
Skills
- Cash handling proficiency
- Call Etiquette, Active Listener
- Clerical support
- Retail store support
- Documentation skills
- Developing customer relationships
- Front desk operations
- Positive and professional
- Customer Service-oriented
- Honest and Respectful
Timeline
Consumer Banker II
First Financial Bank
10.2017 - 05.2026
Assistant Store Manager
Rue21
07.2013 - 10.2017
GED -
Seymour High School