Mara Grunden
Celina,OH
Summary
Recognized for exceptional service at First Financial Bank, I excel in cash handling and banking software proficiency. My teamwork and problem-solving skills drive success. With a keen attention to detail and excellent communication, I consistently deliver professional and reliable service.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Consumer Banker II
First Financial Bank
Saint Marys, OH
11.2021 - Current
- Assisted customers with account inquiries and transaction processing.
- Learned banking products and services to provide effective support to clients.
- Collaborated with team members to enhance customer service experiences.
- Adapted quickly to new technologies and software for efficient workflow management.
- Engaged in ongoing training to improve product knowledge and customer engagement skills.
- Consistently delivered exceptional service, earning recognition as a top-performing Consumer Banker and contributing to overall team success.
- Demonstrated knowledge and sales skills in consumer lending and deposit products.
- Performed both personal banker and teller functions and delivered accurate and professional service.
- Maintained friendly and professional customer interactions.
- Assisted customers with banking needs and inquiries.
- Educated customers on online banking and mobile banking applications.
- Counted, verified and handled bank deposits and armored car transactions.
- Executed wire transfers, stop payments and account transfers.
Material Handler
Reynolds and Reynolds
Celina, OH
02.2015 - 11.2021
- Operated forklifts and pallet jacks to transport materials safely within facility.
- Managed inventory levels, ensuring accurate stock counts and timely replenishment of materials.
- Coordinated with production teams to optimize material flow and minimize downtime.
- Trained junior staff on safe handling procedures and equipment operation protocols.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Used hand-held scanners and physical logs to accurately track item movements.
Crew Member
Kroger
Saint Marys, OH
05.2011 - 01.2015
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Operated point-of-sale systems efficiently to process transactions accurately.
- Maintained cleanliness and organization of the store environment for a positive shopping experience.
- Assisted in inventory management by restocking shelves and conducting regular stock checks.
- Stocked shelves to organize aisles in assigned department.
Education
High School Diploma -
Marion Local
Maria Stein, OH05.2010
Skills
- Cash handling proficiency
- Banking software proficiency
- Teamwork and collaboration
- Problem-solving
- Time management
- Reliable and responsible
- Attention to detail
- Excellent communication
- Organizational skills
Certification
Notary
Timeline
Consumer Banker II
First Financial Bank
11.2021 - Current
Material Handler
Reynolds and Reynolds
02.2015 - 11.2021
Crew Member
Kroger
05.2011 - 01.2015
High School Diploma -
Marion Local