KIMBERLY HONAKER
Oregon
Summary
Driven Medical Biller motivated to perform beyond expectations.
Overview
38
38
years of professional experience
Work History
MEDICAL BILLER
GENESIS ADMIN
01.2022 - 01.2024
- Verified insurance of patients to determine eligibility.
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Managed appeals process for denied claims, resulting in successful reimbursements from insurance companies.
- Filed and updated patient information and medical records.
MEDICAL BILLER
HCR MANOR CARE
09.2012 - 12.2021
- Verified insurance of patients to determine eligibility.
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Managed appeals process for denied claims, resulting in successful reimbursements from insurance companies.
- Ensured timely payments from insurance providers through submission of accurate and complete claims.
CUSTOMER SERVICE REP
MERCY HEALTH SYSTEMS
08.2002 - 09.2012
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
MEDICAL BILLER
PROMEDICA
01.1986 - 01.2001
- Verified insurance of patients to determine eligibility.
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Ensured timely payments from insurance providers through submission of accurate and complete claims.
- Reduced claim denials by meticulously reviewing patient insurance information and coding practices.
Skills
- Insurance claims
- Medical billing
- Insurance billing
- Electronic claims
- HIPAA compliance
- Insurance verification
- Billing and collection procedures
Timeline
MEDICAL BILLER
GENESIS ADMIN
01.2022 - 01.2024
MEDICAL BILLER
HCR MANOR CARE
09.2012 - 12.2021
CUSTOMER SERVICE REP
MERCY HEALTH SYSTEMS
08.2002 - 09.2012
MEDICAL BILLER
PROMEDICA
01.1986 - 01.2001