Kimberly Hoover
Cape Coral,FL
Summary
High-energy professional skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences.
Overview
13
13
years of professional experience
Work History
Veterinary Assistant
VCA Baywood
Cape Coral, FL
06.2016 - 03.2021
- Educated clients on proper animal health care routines.
- Trained new veterinary staff on office procedures and requirements.
- Cleaned and sterilized exam rooms between appointments.
- Answered phone inquiries from clients regarding appointment scheduling, services offered.
- Organized operating room ahead of procedures and assisted veterinarians during surgeries.
Veterinary Assistant
Shore Veterinarians
Seaville, NJ
10.2012 - 05.2016
- Dispensed medications orally or topically as directed by veterinarian.
- Ordered medication refills when needed.
- Observed patients' conditions post-treatment or surgery to ensure healing process was progressing well.
- Maintained accurate medical records of all patients.
- Provided emotional support to pet owners during difficult times.
Server
Dogtooth Bar & Grill
Wildwood, NJ
06.2009 - 03.2013
- Handled money transactions accurately while following company procedures for handling cash payments.
- Took orders from customers accurately and in a timely manner.
- Upheld high standards of sanitation in accordance with health department regulations.
- Provided excellent customer service to ensure satisfaction.
- Accurately recorded orders on cash register and point-of-sale system.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Operated POS terminals to input orders, split bills and calculate totals.
Server
Bella Mangiata
Villas, NJ
03.2008 - 02.2010
- Stocked service areas with supplies during slow periods.
- Presented menus and answered questions regarding items.
- Took reservations and to-go orders to streamline process for both customer and restaurant.
- Prepared checks, itemizing total meal costs and taxes.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
Education
Veterinary Assistant Certification -
Vocational Technical School
Cape May Court House, NJ04-2013
Associates - General Studies
Atlantic Cape Community College
Mays Landing, NJ06-2009
Skills
- Gowning and gloving procedures
- Animal restraint
- Animal Safety
- Procedure Support
- Pre-anesthetic preparation
- Reception Area Maintenance
Timeline
Veterinary Assistant
VCA Baywood
06.2016 - 03.2021
Veterinary Assistant
Shore Veterinarians
10.2012 - 05.2016
Server
Dogtooth Bar & Grill
06.2009 - 03.2013
Server
Bella Mangiata
03.2008 - 02.2010
Veterinary Assistant Certification -
Vocational Technical School
Associates - General Studies
Atlantic Cape Community College
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