Kimberly Humes
Georgetown,SC
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
3
3
years of professional experience
1
1
Certification
Work History
SMIT/Retail Pharmacy Technician
CVS
07.2024 - Current
- Managed high-stress situations calmly under pressure while prioritizing time-sensitive tasks to maintain seamless pharmacy operations amid unexpected challenges.
- Provided compassionate patient care by listening attentively to customers'' needs while respecting their privacy rights regarding sensitive medical information.
- Assisted pharmacists with compounding medications, adhering to strict guidelines for proper preparation and dosage measurement.
- Resolved third-party billing, computer system and customer service issues.
- Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
- Precisely measured and combined ingredients to deliver scrupulous formulation on customer compound prescription orders.
Assistant Store Manager
Food Lion Grocery
12.2023 - 07.2024
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
Store Manager
Roses, Variety Wholesalers
12.2021 - 02.2023
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Education
Bachelor of Arts - Business Administration And Management
University of Phoenix
Online05-2022
Skills
- Patient confidentiality
- Labeling accuracy
- Medication dispensing
- Insurance verification
- Prescription interpretation
- Medication storage procedures
- Pharmacy law compliance
- Customer service
- Active listening
- Critical thinking
- Data entry
- Mobile notary services
Certification
- CNP - Certified Notary Public
- CPhT - Certified Pharmacy Technician
Timeline
SMIT/Retail Pharmacy Technician
CVS
07.2024 - Current
Assistant Store Manager
Food Lion Grocery
12.2023 - 07.2024
Store Manager
Roses, Variety Wholesalers
12.2021 - 02.2023
Bachelor of Arts - Business Administration And Management
University of Phoenix
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