Kimberly Hutchens
Yakima,WA
Summary
Experienced with coordinating transportation logistics and managing schedules effectively. Utilizes strong problem-solving skills to ensure timely deliveries and smooth operations. Track record of maintaining excellent communication with drivers and customers to resolve issues promptly.
Overview
27
27
years of professional experience
Work History
Home Healthcare Aide
CDWA
07.2019 - Current
- Provided personalized care and assistance to clients, ensuring comfort and safety.
- Assisted with daily living activities, promoting independence and quality of life.
Front Office Manager
RnR Fencing
07.2014 - 12.2018
- Oversaw daily front office operations, ensuring seamless customer service and efficient workflow.
- Developed and implemented operational procedures to enhance guest experience and service efficiency.
- Managed scheduling and staffing to optimize resource allocation during peak business hours.
Sales Associate
Zales The Diamond Store
10.2009 - 06.2014
- Delivered exceptional customer service and product knowledge to enhance shopping experience.
- Assisted customers in selecting jewelry by understanding their preferences and needs.
- Processed transactions accurately using point-of-sale systems for efficient checkout experiences.
- Maintained visual merchandising standards to create appealing product displays and drive sales.
Night Auditor
Clarion Hotel by Choice Hotels
02.2009 - 02.2011
- Reconciled daily transactions, identifying discrepancies and implementing corrective actions
- Provided exceptional customer service during night shifts, addressing guest inquiries and resolving issues promptly.
Dispatcher
Central Pre-Mix
06.1998 - 12.2008
- Coordinated daily dispatch operations to ensure timely delivery of materials.
- Managed communication between drivers and clients to optimize route efficiency.
- Oversaw scheduling and allocation of resources for maximum operational effectiveness.
- Trained new dispatchers on procedures, software, and safety protocols.
- Monitored vehicle tracking systems to ensure compliance with safety regulations.
- Resolved customer inquiries and issues promptly to maintain service quality standards.
Education
High School Diploma -
D.D. Eisenhower H.S.
Yakima, WASkills
- Client documentation
- Customer service
- Teamwork and collaboration
- Time management
- Active listening
- Problem-solving
- Workflow optimization
Timeline
Home Healthcare Aide
CDWA
07.2019 - Current
Front Office Manager
RnR Fencing
07.2014 - 12.2018
Sales Associate
Zales The Diamond Store
10.2009 - 06.2014
Night Auditor
Clarion Hotel by Choice Hotels
02.2009 - 02.2011
Dispatcher
Central Pre-Mix
06.1998 - 12.2008
High School Diploma -
D.D. Eisenhower H.S.