Kimberly Jackson

Responsible for 10 employees. Placing department orders

• Addressed customer concerns promptly, demonstrating commitment to exceptional service delivery in all aspects of environmental services management.
• Conducted regular inspections of facilities to ensure compliance with regulatory standards and maintain cleanliness levels.
• Evaluated employee performance regularly, providing constructive feedback for continuous improvement and professional development opportunities.
• Enhanced patient satisfaction scores with thorough and consistent environmental sanitation practices.

• Supported front desk operations during peak hours, assisting with guest check-ins and addressing concerns as needed.
• Increased overall cleanliness ratings through diligent attention to detail and thorough cleaning practices.
• Communicated regularly with management regarding operational updates, potential issues, or areas for improvement.
• Ensured all rooms met strict sanitation standards, contributing to a safe and healthy environment for guests and staff alike.