Kimberly Jantz
Marietta,GA
Summary
Results-driven Senior Program Manager with a proven track record in managing complex projects, strategic planning, and operational improvement. Skilled in risk management, stakeholder engagement, and fostering collaborative environments to drive company success. Known for strong leadership, problem-solving, and the ability to quickly deliver impactful results.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Senior Program Manager, GTM
UserTesting
Atlanta, GA
10.2021 - Current
- Ensured smooth migration and widespread adoption of newly implemented tools across cross-functional teams.
- Directed strategic processes for launching initiatives while maintaining cohesion between operational functions.
- Defined timelines, established milestones, and mitigated risks for project delivery.
- Streamlined stakeholder engagement processes to promote clarity and effective decision-making.
- Defined key performance indicators and OKRs to measure success.
- Drove efficiencies in program management frameworks.
Senior Project Manager, Research and Platform Enablement
UserTesting
Atlanta, GA
11.2018 - 09.2021
- Facilitated collaboration with cross-functional departments for consistent project expectations.
- Devised comprehensive project plans, delineated scope guidelines, and observed progress toward milestones.
- Optimized processes through innovative problem-solving techniques.
- Participated in recruitment and integration of new staff members.
Implementation Manager
ShowMgr.com
Ladera Ranch, CA
08.2016 - 08.2017
- Managed software implementation advisors for smooth project execution.
- Managed over 20 simultaneous software projects, maintaining adherence to scope, budget, and deadlines.
- Coordinated with product design, development, and quality control teams to implement client-specific enhancements.
- Delivered training sessions both onsite and remotely to facilitate software adoption.
Project Manager
Xcerra
Irvine, CA
01.2013 - 07.2016
- Oversaw end-to-end execution of 70+ projects, maintaining consistent accuracy in deliverables.
- Aligned project requirements through collaboration with cross-departmental teams including engineering and shipping.
- Identified and onboarded new vendors, negotiating competitive pricing to optimize supply chain operations.
District Supervisor
Walgreens
Placentia, CA
01.2003 - 04.2012
- Conducted comprehensive product and service training for Store Managers and Photo Technicians in a territory spanning over 62 stores.
- Designed monthly training programs that led to a 12% reduction in machine downtime across the district.
- Oversaw execution of pilot programs for corporate photo initiatives to evaluate and enhance new concepts.
- Facilitated leadership and stakeholder engagement initiatives.
Education
BA - Business Administration, Emphasis in Management
California State University Fullerton
01.2003
Skills
- Implementation planning
- Complex Problem-solving
- Scope management
- Project leadership
- Hardware and software installation
- Risk management
- Status updates
- Requirements gathering
- Relationship management
- Problem-solving skills
- Change management
- Strategic planning
Certification
- Certified Scrum Master, 2019
- Lean Six Sigma Green Belt Certification, 2019
- Change Management - Cornell University, 2023
- ERG Leadership Program - Verbate, 2023
Volunteer Experience
- HOA Secretary
- ERG Lead - Women@, 2023
- Team Parent - Team91 Georgia, 2023
- Secretary - Wheeler Jr. Lacrosse, 2024
- President - East Cobb Middle School Foundation, 2024
Affiliations
- HOA Secretary, 2020
- ERG Lead - Women@, 2023
- Team Parent - Team91 Georgia Lacrosse, 2024
- Secretary - Wheeler Jr. Lacrosse, 2024
- President - East Cobb Middle School Foundation, 2024
Accomplishments
- May UTer of the Month: Received UserTesting's Employee of the Month (out of 800 employees) for the month of May, 2022 based on employee recommendations
- Marketing All Star: Goal Getter Award Winner: Won the Q4FY21 Marketing All Star
References
References available upon request.
Timeline
Senior Program Manager, GTM
UserTesting
10.2021 - Current
Senior Project Manager, Research and Platform Enablement
UserTesting
11.2018 - 09.2021
Implementation Manager
ShowMgr.com
08.2016 - 08.2017
Project Manager
Xcerra
01.2013 - 07.2016
District Supervisor
Walgreens
01.2003 - 04.2012
BA - Business Administration, Emphasis in Management
California State University Fullerton
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