Kimberly Jenkins
Jacksonville,FL
Summary
Compassionate Health Agent known for high productivity and efficient task completion. Skilled in public health education, disease prevention strategies, and community outreach. Excel in communication, problem-solving, and adaptability, ensuring successful health promotion and intervention programs within diverse communities.
Overview
16
16
years of professional experience
Work History
External Health Agent Support
Alliance and Associates
Jacksonville, FL
01.2021 - 02.2025
- Identified and assessed areas of significant business risk and internal control weaknesses.
- Conducted risk assessments to identify potential areas of fraud or non-compliance.
- Drafted reports summarizing audit results while highlighting any irregularities or inconsistencies found during the process.
- Sought out new clients and developed clientele by networking to find new customers.
- Researched and analyzed policy information to ensure accuracy of coverage details for clients.
Teller
TD Bank
Macclenny, Florida
02.2020 - 01.2021
- Transmitted orders to supply cash to meet daily needs.
- Used customer information to tailor recommendations to promote or sell travelers' checks, savings bonds and cashier's checks.
- Served large number of customers during high volume shifts and remained composed and professional in stressful situations.
- Processed deposits, withdrawals, transfers, loan payments and other transactions accurately and efficiently.
- Counted currency, coins and checks received to prepare for deposit or shipment to branch banks or Federal Reserve Bank.
- Delivered exceptional service to customers in person or over telephone.
Student Transportation
Baker County School District
Macclenny, FL
02.2014 - 11.2019
- Coordinated closely with school administration personnel to ensure compliance with district policies and procedures related to student transportation services.
- Communicated effectively with parents regarding student transportation matters.
- Resolved complaints from parents or guardians regarding issues related to student transportation services.
- Participated in meetings to discuss issues related to student transportation services provided by the school district.
- Ensured compliance with applicable laws governing student transportation services.
Pharmacy Technician
CVS Pharmacy
Macclenny, FL
11.2008 - 06.2013
- Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
- Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
- Assisted pharmacists in filling prescription orders accurately and efficiently.
- Established or maintained medications and other patient profiles.
- Participated in pharmacy inventory management, including tracking expiration dates and removing outdated medications.
Education
High School Diploma -
Baldwin High School
Baldwin, Fl06-1997
Skills
- Healthcare systems navigation
- Insurance verification
- HIPAA compliance
- Customer support
- Data entry
- Customer assistance
Timeline
External Health Agent Support
Alliance and Associates
01.2021 - 02.2025
Teller
TD Bank
02.2020 - 01.2021
Student Transportation
Baker County School District
02.2014 - 11.2019
Pharmacy Technician
CVS Pharmacy
11.2008 - 06.2013
High School Diploma -
Baldwin High School