Kimberly Johnson
Pembroke,KY
Summary
Proven HR Assistant at Christian Care Communities, adept in Microsoft Office and fostering employee relations, streamlined HR operations by enhancing onboarding materials and training programs. Skilled in administrative tasks and problem-solving, significantly improved organizational efficiency and compliance, ensuring a positive impact on employee satisfaction and operational development.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Human Resources Assistant
Christian Care Communities
Hopkinsville, KY
05.2023 - Current
- Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
- Assisted in payroll processing to ensure timely delivery of paychecks to all employees.
- Supported talent acquisition efforts by screening resumes, scheduling interviews, and performing reference checks for prospective candidates.
- Organized new employee orientation schedules for new hires.
- Supported HR Manager in strategic planning sessions focused on organizational development and growth.
- Enhanced onboarding experience for new hires by creating comprehensive orientation materials and training programs.
- Screened applicant resumes and coordinated both phone and in-person interviews.
- Created and completed personnel action forms for hires, terminations, title changes and terminations.
- Processed employee termination paperwork at direction of supervisory staff.
- Delivered friendly assistance with new hires throughout interviewing and hiring process.
- Maintained compliance with federal and state labor laws by conducting regular audits of HR practices and documentation.
- Responded to employee inquiries regarding benefits and other HR topics.
- Set up orientations and initial training for new employees.
Certified Nurse Aide
Christian Care Communities
Hopkinsville, KY
06.2022 - Current
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Monitored vital signs and reported changes to nurses for timely intervention.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
- Prevented complications by closely monitoring patients at risk for falls or pressure injuries.
- Completed thorough documentation of patient information in electronic health records.
- Improved patient comfort by providing compassionate and attentive care.
- Facilitated efficient communication between healthcare professionals during shift handoffs by providing accurate updates on patient status.
- Provided high-quality care to patients, including personal hygiene, mobility assistance, and meal preparation.
- Ensured compliance with regulatory standards by adhering to infection control protocols.
- Facilitated patient transfers and repositioning, ensuring safety and comfort.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Documented patient information and care activities in electronic health record.
Receptionist
Christian Care Communities
Hopkinsville, KY
12.2021 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Answered central telephone system and directed calls accordingly.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Collected and distributed messages to team members and managers to support open communication and high customer service.
- Monitored and screened visitors to verify accessibility to inter-office personnel.
Nursing Scheduler
Christian Health Center
Hopkinsville, KY
10.2022 - 05.2023
- Provided support during emergency situations by quickly adjusting schedules as needed for increased staffing requirements or unexpected absences.
- Filled staffing vacancies and developed schedules to guarantee sufficient shift coverage.
- Initiated and approved temporary staffing contracts and integrated personnel into schedules to fill coverage gaps.
- Managed daily shift changes, ensuring seamless transitions for both patients and staff members.
- Maintained accurate records of employee attendance, absences, and schedule modifications, enabling effective reporting to management.
- Facilitated new hire orientation sessions for incoming nurses, familiarizing them with the scheduling system and procedures.
- Utilized [Software] to prepare, update and distribute scheduling information to nursing staff.
- Developed efficient processes for handling last-minute call-outs or sick days, minimizing disruptions to patient care.
- Assisted in maintaining compliance with labor laws by monitoring work hours, breaks, and overtime regulations for all nursing personnel.
- Reduced scheduling conflicts by proactively identifying potential issues and working with nursing staff to find solutions.
- Enhanced patient care by efficiently scheduling nursing staff to maintain optimal coverage and minimize overtime costs.
- Reviewed and adjudicated requests for PTO, vacation, maternity leave and both paid and unpaid leaves of absences.
- Coordinated vacation requests from nursing staff, ensuring adequate coverage during peak periods without disrupting patient care.
Assistant Store Manager
JoAnn Fabric And Crafts
Fairbanks, AK
10.2014 - 02.2017
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Created and maintained safe and secure work environments for employees.
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Education
High School Diploma -
Addison High School
Addison, AL05.2000
Skills
- Administrative Skills
- Office Administration
- Payroll Processing
- Maintaining files
- Microsoft Office and Docusign
- Employee Relations
- Background Checks
- Staff education and training
- HR policies
- HR Policies Compliance
- Problem-Solving
- Human Resources Operations
- Job Applicant Interviews
- New Employee Orientation
- Compliance Reporting
Certification
Kentucky Certified Nurse Aide
Timeline
Human Resources Assistant
Christian Care Communities
05.2023 - Current
Nursing Scheduler
Christian Health Center
10.2022 - 05.2023
Certified Nurse Aide
Christian Care Communities
06.2022 - Current
Receptionist
Christian Care Communities
12.2021 - Current
Assistant Store Manager
JoAnn Fabric And Crafts
10.2014 - 02.2017
High School Diploma -
Addison High School