Kimberly Jones
**Leadership & Equipment Reliability** Lead Technician with strong mechanical troubleshooting, equipment maintenance, and quality control skills. Known for reducing downtime, improving workflow, and maintaining safe, compliant operations.
**Safety, Training & Quality Control** Experienced technician with a background in mailroom equipment troubleshooting, calibration, and product inspections. Trained team members on safe procedures and standard workflows. Recognized for documentation, communication, and consistent quality results.
Reliable Installer with 5 years of experience in mailing roles. Lifts up to 50 pounds safely and effectively and follows directions to complete tasks accurately.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Work History
Lead Technician
5 Years- Led mailroom troubleshooting to resolve mechanical issues and maintain production flow.
- Calibrated address equipment settings to ensure consistent print quality and registration.
- coordinated zip codes into mailbags
- Trained technicians on safe equipment operation and standard workflow procedure.
- Inspected finished materials for defects and verified compliance with quality standards.
- Documented maintenance findings and communicated repair needs to production teams.
- Recognized as a top performer among peers due to outstanding productivity levels and commitment to excellence.
- Conducted quality inspections of completed work, ensuring compliance with established standards and specifications.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Optimized workflow for enhanced productivity by streamlining processes and providing technical guidance to team members.
- Monitored and enforced safety measures to mitigate hazards.
- Managed team performance by training, mentoring, disciplining, and motivating employees.
- Adhered to established policies and standards to safely complete projects.
- Tested components and systems to evaluate performance and identify concerns.
- Reduced equipment downtime, proactively identifying potential failures and implementing preventive measures.
- Enhanced system reliability with thorough troubleshooting and root cause analysis of technical issues.
- Collaborated with cross-functional teams to drive continuous improvement initiatives within the department.
- Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
- Followed established procedures for inspection of belts, drives and motors, performing needed maintenance.
- Liaised with internal departments to optimize productivity and efficiency.
- loaded onto pallets and strapped to the ready for postal pickup
Education
Medical Coding - Medical Coding
- Relevant Coursework: Medical Coding & [Subject]
Skills
Accomplishments
- Led a team of operators to set the average fastest operation time and quality yield from start to finish.
- Collaborated with team of 4 in the development of printing and addressing finished products to deliver to Post office