Kimberly Kalmar
Mountaindale,NY
Summary
Experienced Patient Care Coordinator with 6+ years in fast-paced healthcare settings. Skilled in front office administration, client communication, insurance verification, billing, and records management. Known for delivering professional service while maintaining efficient workflow and strict confidentiality.
Overview
11
11
years of professional experience
Work History
Patient Care Coordinator
Northern Westchester County Dental
Middletown, NY
12.2020 - Current
- Delivered professional and compassionate patient service while supporting seamless front office and clinical operations.
- Reviewed schedules and treatment plans to proactively resolve issues and maintain efficient daily workflow.
- Maintained strict confidentiality of patient information in compliance with HIPAA regulations.
- Collaborated with general practitioners, hygienists, and team members to strengthen office communication and efficiency.
- Coordinated front office operations for a multi-provider dental practice.
- Verified insurance benefits and obtained pre-authorizations to support accurate treatment planning and case acceptance.
- Managed daily patient flow by preparing hygienist charts up to five days in advance.
- Processed insurance claims, billed hygienist services, and collected patient payments with accuracy and attention to detail.
Patient Service Representative
Crystal Run Healthcare
Rock Hill, NY
11.2019 - 11.2020
- Collect copayments and compiled daily financial records.
- Reviewed and corrected claim errors to facilitate smooth processing.
- Assisted patients in filling out check-in and payment paperwork.
- Worked with patients to identify concerns and coordinate referrals to appropriate specialists.
- Applied administrative knowledge and courtesy to explain procedures and services to patients.
Sales Associate
DSW Shoe Warehouse
Middletown, NY
12.2014 - 11.2018
- Assisted customers in selecting footwear, enhancing overall shopping experience and satisfaction.
- Processed sales transactions accurately using point-of-sale systems, ensuring efficient checkout procedures.
- Maintained organized merchandise displays, improving product visibility and accessibility for customers.
- Collaborated with team members to achieve daily sales goals, fostering a supportive work environment.
Education
Laser Hair Technician -
Capri Beauty School
Newburgh10.2021
NYS Esthetics License -
Middletown Beauty
Middletown, Ny09.2015
High School Diploma -
Fallsburg Junior Senior High School
Fallsburg, NY06.2012
Skills
Insurance Verification & Pre-Authorizations
Patient Billing & Claims Processing
HIPAA Compliance
Multi-Line Phone Systems
Registration and Scheduling
Schedule Coordination
Insurance Authorizations
Microsoft Office
Timeline
Patient Care Coordinator
Northern Westchester County Dental
12.2020 - Current
Patient Service Representative
Crystal Run Healthcare
11.2019 - 11.2020
Sales Associate
DSW Shoe Warehouse
12.2014 - 11.2018
Laser Hair Technician -
Capri Beauty School
NYS Esthetics License -
Middletown Beauty
High School Diploma -
Fallsburg Junior Senior High School