KIMBERLY KARRENBAUER
Mansfield,GA
Summary
Empathetic and customer-focused professional with over 6 current years of experience managing phone and in-person customer service. Where I applied problem-solving and creative thinking skills to maintain the highest percentage of customer satisfaction rate possible, Proficient in point of sales systems and following up on requests. Bookkeeping, Accounts Receivable/Payable - 10+ years Customer Support/Service - 10+ years Inventory Control - 6 years
Overview
6
6
years of professional experience
Work History
Customer service
LCL Elite Cleaning
Mansfield, GA
06.2023 - Current
- Following up with clients and making sure they are satisfied with our services, asking for referrals to gain more clients
- Bookkeeping
Customer Service/Digital Shopper
Walmart
Cumming, GA
11.2020 - 05.2023
- Inventory and Digital Shopping, Applying customer assistance where and when needed, keeping up with inventory and digital shopping in a prompt and efficient manner
- Customer service, Inventory control
Customer Service
Joann's Fabrics
Snellville, GA
06.2018 - 10.2020
- Servicing customer requests while suggesting additional products and services
- Inventory assistance
- Emphasized fast, friendly customer service.
Education
High School/Business Diploma - Accounting/Business
St. Monica’s Business School
Philadelphia, PA06.1986
Skills
- Inbound Customer Service
- Customer Service-Focused
- Customer Service Understanding
- Customer Service Excellence
- Accounting/Bookkeeping
- Customer and Vendor Relations
- Dependable and Responsible
References
References available upon request.
Timeline
Customer service
LCL Elite Cleaning
06.2023 - Current
Customer Service/Digital Shopper
Walmart
11.2020 - 05.2023
Customer Service
Joann's Fabrics
06.2018 - 10.2020
High School/Business Diploma - Accounting/Business
St. Monica’s Business School
Similar Profiles
Zayne Hague-SmithZayne Hague-Smith
Cleaner - 6 Months at LCL CleaningCleaner - 6 Months at LCL Cleaning
Kevin PhillipsKevin Phillips
Supervisor at Elite Commercial CleaningSupervisor at Elite Commercial Cleaning
FILIPI BONANNOFILIPI BONANNO
Cleaner at Gold Coast Elite CleaningCleaner at Gold Coast Elite Cleaning