Hardworking reliable and dedicated to doing my best. Currently a Program Analyst for the City of Philadelphia (OHS) but have over 15 years experience working in both government and private Social Service settings. I pride myself on being courtesy, understanding and professional at all times. One of my best assets is the ability to quickly adapt to any work or learning environment.
Overview
11
11
years of professional experience
Work History
Program Analyst
Office of Homeless Services
Philadelphia, PA
05.2020 - Current
Provide oversight, monitoring and technical assistance to Emergency Housing Providers in the City of Philadelphia.
Investigate reported incidents, complaints and the internal operations provided by the Emergency Housing Staff to assist them with the creation and execution of operational functions.
Respond to phone inquiries and emails from participants and providers in need of assistance who contact the Office of Homeless Services (OHS) assistance line.
Health Services Social Worker II
Department Of Behavioral Health And Intellectual Disability Services
Philadelphia, PA
10.2014 - 04.2020
Registered and completed intake assessments with consumers and their families in preparation to receive assistance available through Intellectual Disability Services Delivery System.
Assist the staff psychologist with the completion and scoring of additional assessment tools when needed in order to determine consumer’s eligibility for services.
Referred consumers to community resources for mental health treatment, child protective services and all other needed assistance for people with developmental disabilities.
Maintained thorough case history records and wrote detailed reports to assist with the determination of the level of services to be received by the consumer.
Maintained lists of resources helpful to clients.
Social Worker
Social Work PRN/ AIDS Activities Coordinating OFC.
Philadelphia, PA
02.2013 - 05.2014
Completed intake process for consumers to participate in HIV Medical Case Management.
Conducted interviews and completed referrals for individuals interested in services funded through AACO.
Assisted consumers with obtaining resource and information related to HIV /AIDS in the Philadelphia region, i.e. testing facilities, HIV medical care.
Education
Master of Public Health -
Drexel University
Philadelphia, PA
06.2018
Bachelor of Social Work -
Temple University
Philadelphia, PA
05.2002
Skills
Commendations and above average rating in regard to customer service and personal skills
Adamant Professional at all times
Experience in using Microsoft Office
Excellent oral and written communication skills
38 cumulative GPA, Drexel University
Timeline
Program Analyst
Office of Homeless Services
05.2020 - Current
Health Services Social Worker II
Department Of Behavioral Health And Intellectual Disability Services
10.2014 - 04.2020
Social Worker
Social Work PRN/ AIDS Activities Coordinating OFC.
02.2013 - 05.2014
Master of Public Health -
Drexel University
Bachelor of Social Work -
Temple University
Similar Profiles
Mark McClellandMark McClelland
Operations Specialist at Mayor’s Office of Homeless ServicesOperations Specialist at Mayor’s Office of Homeless Services
Experience Advisory Commitee Member at JOHS (Joint Office Of Homeless Services)Experience Advisory Commitee Member at JOHS (Joint Office Of Homeless Services)