Kimberly Knauber
Homosassa,FL
Summary
Motivated medical billing and coding specialist with over 20 years' experience in healthcare management, customer service, billing, coding, and claim processing and denials. Highly skilled in analyzing problems and finding innovative solutions, with the ability to multitask and maintain focus in fast-paced environments as well as learn new policies and procedures quickly.
Overview
25
25
years of professional experience
Work History
Supervisor
Magnolia Hair Studios
08.2022 - Current
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated employee performance and coached and trained to improve weak areas.
- Achieved results by working with staff to meet established targets.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
Medical Billing and Collections Specialist
Pediatric And Internal Medicine Specialists
03.2019 - 08.2020
- Compiled and tracked outstanding balances owed to medical facilities.
- Processed billing calls and answered questions from patients and third-party carriers.
- Corrected, completed and processed claims for multiple payer codes.
- Processed online and paper appeal submissions and refund requests.
- Audited and corrected billing and posting documents for accuracy.
- Responded to customer concerns and questions on daily basis.
- Used data entry skills to accurately document and input statements.
- Reconciled accounts receivable to general ledger.
Billing Supervisor/Administrative Assistant
Diabetes Care Center
06.1998 - 10.2012
- Managed invoicing and payment processing operations.
- Verified accuracy of billing data and corrected discrepancies.
- Entered and maintained billing information in company internal databases for accessibility.
- Handled account payments and provided information regarding outstanding balances.
- Processed customer invoices, credit memos and payments within established timelines.
- Generated daily, weekly and monthly reports for billing department.
- Executed billing tasks and recorded information in company databases.
- Audited billing records to verify accuracy and completeness.
- Processed customer refunds and adjustments according to company policies.
- Reconciled cash received with payments recorded in billing system and reported discrepancies.
- Developed and implemented billing procedures to enforce compliance with company policies.
- Used data entry skills to accurately document and input statements.
- Audited and corrected billing and posting documents for accuracy.
- Processed payment via telephone and in person with focus on accuracy and efficiency.
Education
Bachelor of Science - Health Information Management
Rasmussen College
Ocala, FL09.2023
Associate of Science - Health Information Management
Rasmussen College
Ocala, FL09.2019
Medical Billing And Coding Certificate - Health Information Management
Rasmussen College
Ocala, FL06.2018
Skills
- 20 Years in Healthcare
- Staff Management
- Process Improvement
- Business Development
- Analytics Mindset
- Attention to Detail
- Exceptional Interpersonal Skills
- Outstanding Written and Verbal Communication
Timeline
Supervisor
Magnolia Hair Studios
08.2022 - Current
Medical Billing and Collections Specialist
Pediatric And Internal Medicine Specialists
03.2019 - 08.2020
Billing Supervisor/Administrative Assistant
Diabetes Care Center
06.1998 - 10.2012
Bachelor of Science - Health Information Management
Rasmussen College
Associate of Science - Health Information Management
Rasmussen College
Medical Billing And Coding Certificate - Health Information Management
Rasmussen College
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