Summary
Skills
Work History
Certification
Languages
Core Leadership Competencies
Financial And Strategic Exposure
Technical Environment
Leadership Impact
Executive Positioning Statement
Selected Leadership Achievements
Target Roles
Overview
Generic
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Joshua Lacy

Las Vegas,NV

Summary

Strategic technology leader with 12 years in telecommunications, managed network services, and cybersecurity. Specializes in Aruba, Cisco, Juniper, Palo Alto , Fortinet, and Meraki ecosystems, focusing on infrastructure operations and security governance. As Manager, HN Fulfillment & Operations, drives hospitality network infrastructure deployments while aligning technology strategies with business objectives.

Skills

  • Hospitality Network Infrastructure
  • Enterprise Network Operations
  • Infrastructure & Networking
  • Infrastructure networking
  • Network security architecture
  • Enterprise Network Architecture
  • Engineering & Operations Leadership
  • Engineering leadership
  • Operational Leadership
  • Vendor Management
  • Cost Management
  • Financial Planning
  • Service Lifecycle Management
  • Infrastructure Monitoring
  • Process Automation
  • Integration Frameworks
  • Operational Analytics
  • Workflow Optimization
  • Team Leadership
  • Supplier Networks

Work History

Manager, HN Fulfillment & Operations

Cox Communications
01.2026 - Current
  • Provide operational leadership supporting hospitality network infrastructure deployments and enterprise infrastructure service operations.
  • Lead initiatives focused on improving operational coordination, infrastructure visibility, and engineering process standardization across hospitality network environments.
  • Work across engineering and operational teams to ensure infrastructure deployment standards, operational readiness, and service continuity.
  • Coordinated operations for hospitality network deployments and service delivery, ensuring timely fulfillment and adherence to quality standards.
  • Developed infrastructure visibility improvements and operational intelligence systems, enabling proactive monitoring and informed decision-making.
  • Consolidated operational processes to enhance engineering documentation and improve infrastructure visibility across teams.
  • Contribute to development of operational reporting and monitoring visibility across network infrastructure environments.

Cybersecurity Manager / Network Operations Leadership

TPx Communications
01.2017 - 12.2025
  • Over the final several years transitioned into senior operational leadership and cybersecurity management, overseeing infrastructure security posture improvements and enterprise network operations.
  • Identified anomalous infrastructure behavior and indicators of compromise related to two zero-day vulnerability attack vectors, enhancing threat detection capabilities.
  • Conducted infrastructure analysis and investigation leading to identification of attack vectors affecting enterprise environments.
  • Produced technical documentation and evidence packages that facilitated containment and remediation efforts for engineering and security teams.
  • Produced technical documentation and evidence packages that supported containment and remediation efforts for engineering and security teams.
  • Identified risk factors such as outdated firmware, insecure credential practices, and legacy vulnerabilities across network environments.
  • Initiated remediation initiatives that strengthened infrastructure hardening and enhanced firmware lifecycle and credential management practices.
  • Extensive operational experience across Fortinet, Cisco, Meraki, and Cisco DNA-based network environments.
  • Contributed to engineering documentation, operational procedures, and troubleshooting frameworks used by network operations teams.
  • Progressed through multiple roles spanning network engineering, infrastructure operations, security leadership, and senior management responsibilities supporting enterprise telecommunications infrastructure and hospitality network environments nationwide.

Lead ,Network Security Engineer

TPx Communications
Las Vegas, Nevada
02.2019 - 03.2020
  • Developed security protocols that enhanced protection of network infrastructure against threats.
  • Developed security protocols to protect network infrastructure from threats.
  • Monitored system logs for suspicious activity and potential vulnerabilities.
  • Conducted risk assessments to identify potential security weaknesses in systems.
  • Conducted risk assessments to identify and prioritize security weaknesses in systems.
  • Provided technical support during security incidents, facilitating swift resolution and mitigation.

Premier Repair , Network Engineer

TPx Communications
Las Vegas, Nevada
06.2018 - 02.2019
  • Configured routers and switches to optimize data flow across networks.
  • Monitored network systems to identify anomalies and resolved connectivity issues, ensuring uninterrupted service.
  • Designed network architectures for improved system performance and reliability.
  • Collaborated with cross-functional teams to implement network upgrades, enhancing overall system performance.
  • Documented network configurations and procedures to streamline future reference and facilitate training.

Tier 1 Technical Support Representative

TelePacific Communication
Las Vegas, Nevada
05.2017 - 06.2018
  • Delivered first-level support for customer inquiries and technical issues, ensuring a positive customer experience.
  • Provided first-level support for customer inquiries and technical issues.
  • Facilitated account management and billing inquiries for customers, enhancing overall satisfaction.
  • Addressed customer questions regarding products and services. in a timely manner.

Certification

  • Security+
  • CCNA
  • CPM
  • Fortinet NSE 1 , 2 , 3 , 4

Languages

English
Native/ Bilingual
Spanish
Limited
French
Limited

Core Leadership Competencies

  • Executive Technology Leadership
  • Infrastructure Strategy & Transformation
  • Enterprise Network Operations
  • Cybersecurity Governance
  • Engineering & Operations Leadership
  • Cross-Functional Technology Alignment
  • Financial & Business Management
  • Technology Budget Planning
  • CAPEX / OPEX Management
  • EBITDA Awareness & Cost Optimization
  • Infrastructure Lifecycle Planning
  • Vendor Evaluation & Contract Support
  • ROI Analysis for Technology Investments
  • Infrastructure & Networking
  • Enterprise Network Architecture
  • Hospitality Network Infrastructure
  • Multi-Vendor Network Ecosystems
  • Network Segmentation & Security Architecture
  • Infrastructure Monitoring Platforms
  • Automation & Platform Engineering
  • Operational Automation Platforms
  • API Integration Frameworks
  • Monitoring & Telemetry Pipelines
  • Infrastructure Analytics & Dashboards
  • Engineering Workflow Automation

Financial And Strategic Exposure

  • Participated in infrastructure planning discussions involving CAPEX and OPEX investments for network deployments and infrastructure lifecycle planning.
  • Contributed technical input supporting vendor equipment evaluation and infrastructure modernization initiatives.
  • Supported operational efficiency initiatives reducing engineering overhead through automation and operational process consolidation.
  • Assisted in infrastructure lifecycle strategy discussions focused on improving reliability while managing operational cost.

Technical Environment

Aruba Networking, Cisco Enterprise Networking, Cisco DNA, Juniper Networking, Fortinet Security Platforms, Cisco Meraki, SolarWinds, Infrastructure Telemetry Systems, Network Monitoring Platforms, Python Automation, API Integrations, Data Parsing Pipelines, Infrastructure Analytics, Microsoft 365, SharePoint, Power Automate, Operational Databases

Leadership Impact

  • Improved infrastructure security posture through vulnerability identification and remediation initiatives.
  • Strengthened enterprise operational visibility and infrastructure monitoring capabilities.
  • Supported modernization of infrastructure operations across multi-vendor network environments.
  • Developed operational documentation and frameworks supporting scalable enterprise network operations.

Executive Positioning Statement

Joshua Lacy is an infrastructure and cybersecurity operations leader focused on strengthening enterprise network environments through operational modernization, security governance, and scalable infrastructure management. His experience spans network engineering, cybersecurity leadership, and operational management across large distributed telecommunications environments.

Selected Leadership Achievements

  • Identified and isolated indicators associated with two separate zero-day infrastructure attack vectors, producing technical documentation and evidence supporting containment and remediation.
  • Led initiatives improving infrastructure security posture across enterprise network environments through vulnerability identification and remediation planning.
  • Driving development of centralized operational frameworks and automation platforms improving infrastructure visibility and operational efficiency.
  • Implemented operational process improvements consolidating fragmented engineering workflows into structured operational frameworks.

Target Roles

  • Director
  • VP
  • Network Operations
  • Cybersecurity
  • Manager
  • Senior Engineer

Overview

12
12
years of professional experience
3
3
Certificate

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Joshua Lacy