Dedicated professional with extensive experience in healthcare coordination. Skilled in optimizing patient flow and ensuring accurate medical record management. Committed to facilitating effective communication among interdisciplinary teams to enhance patient care and satisfaction.
Overview
10
10
years of professional experience
Work History
Online Personal Shopper
Walmart
Littleton, CO
08.2022 - Current
Streamlined order processing using retail management software to enhance accuracy and efficiency.
Monitored inventory levels, coordinating with logistics teams to ensure timely delivery of orders.
Consistently met deadlines and quality goals for accuracy and timeliness.
Set and achieved company defined sales goals.
Implemented efficient inventory management strategies, minimizing discrepancies in item availability or selection errors.
Reviews orders prior to pick up for accuracy and purchase-by dates.
Placed completed orders in labeled, temperature appropriate storage pending customer pick up.
Health Unit Coordinator
Health First Holmes Regional Medical Center
Melbourne, FL
07.2016 - 08.2022
Coordinated patient admissions and discharges, ensuring timely processing of information and documentation.
Managed scheduling for healthcare providers, optimizing appointment availability and patient flow.
Maintained accurate medical records using electronic health record systems to ensure compliance with regulations.
Communicated effectively with interdisciplinary teams to facilitate patient care and resolve inquiries promptly.
Assisted with processing patient admissions, transfers and discharges.
Managed multiple priorities simultaneously while maintaining attention to detail under pressure in a fast-paced healthcare environment.
Responded to patient call lights to expedite appropriate follow-through.
Ensured patient safety through strict adherence to HIPAA regulations and maintaining confidentiality of sensitive information.
Provided exceptional customer service by addressing patient concerns with empathy and professionalism.
Education
Associate of Science - Health Unit Coordinator
Eastern Florida State College
Cocoa, FL
Skills
Coordinated patient admissions and discharges to enhance workflow efficiency
Managed electronic health records ensuring accuracy and compliance with healthcare regulations
Facilitated communication between medical staff, patients, and families to streamline care coordination
Assisted in scheduling appointments and managing physician calendars to optimize patient access
Assisted with processing patient admissions, transfers and discharges
Responded to patient call lights to expedite appropriate follow-through