Kimberly Lane
Houston,TX
Summary
Versatile and customer-oriented professional with experience, adept in route planning and customer service. Demonstrated ability to enhance customer satisfaction through efficient service and a positive attitude. Skilled in sales processes and electronic recordkeeping, ensuring punctual and reliable service delivery. Proven track record of improving operational efficiency and boosting sales through effective customer engagement.
Overview
8
8
years of professional experience
Work History
Delivery Driver
DoorDash
05.2022 - Current
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Delivered packages to customer doorsteps and business offices.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
Grocery Bagger
HEB Grocery Store
11.2021 - 04.2022
- Pleasantly greeted customers and provided prompt and courteous service.
- Retrieved items for customers and verified prices.
- Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
- Improved customer satisfaction by providing efficient and friendly bagging services.
Salesperson
Topdog Fireworks
06.2017 - 07.2019
- Worked to build relationships with customers and built potential for additional sales.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
Education
Bachelor of Science - Public Health
University of Houston
Houston, TX05-2025
High School Diploma -
Langham Creek High School
Houston, TX05-2021
Skills
- Patience and tolerance
- Cleanliness maintenance
- Patient care assistance
- Flexible schedule
- Administrative skills
- Medical terminology knowledge
- Electronic recordkeeping
- Customer service
- Sales process
- Punctual and reliable
Timeline
Delivery Driver
DoorDash
05.2022 - Current
Grocery Bagger
HEB Grocery Store
11.2021 - 04.2022
Salesperson
Topdog Fireworks
06.2017 - 07.2019
Bachelor of Science - Public Health
University of Houston
High School Diploma -
Langham Creek High School
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