Kimberly Le
College Station
Summary
I'm Kimberly Le, a Biomedical Sciences student at Texas A&M University with aspirations of becoming a physician. While on the road to receiving my Bachelor's of Science, I've volunteered as a Fish Camp Counselor, am a member of the Gamma Phi Beta sorority, serve as a Team Leader at Chick-fil-A, and a volunteer at St. Joseph Regional Hospital. My strengths are my social skills, communication skills, the ability to lead others, problem-solving, and my work ethic. I work diligently on any task that I'm assigned and will put forth 100% effort into my commitments. My goal is that everything I do in life reflects my character and aspirations.
Overview
3
3
years of professional experience
Work History
Team Leader
Chick-fil-A
09.2023 - Current
- Supervised daily operations, ensuring adherence to Chick-fil-A's high standards of customer service.
- Trained and mentored team members on operational procedures and best practices.
- Conducted regular staff performance evaluations, providing constructive feedback for improvement.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
Tour Guide
Natural Bridge Caverns
06.2023 - 01.2025
- Guided diverse groups through natural formations, enhancing visitor experience with engaging narratives.
- Educated visitors on geology, ecology, and history of caverns, promoting awareness and appreciation of natural resources.
- Ensured safety compliance by conducting thorough pre-tour inspections and adhering to established protocols.
- Trained new tour guides on procedures, safety measures, and customer service best practices for consistent experiences.
- Built personal relationships with guests to promote positive experiences.
Education
Bachelor of Science - Biomedical Sciences
Texas A&M University
College Station, TX05-2027
Skills
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Conflict resolution
- Employee training
- Public speaking
- Customer engagement
- Group management
- Strong leadership
- Time management
- Basic mathematics
Languages
English
Native or Bilingual
Vietnamese
Limited Working
Timeline
Team Leader
Chick-fil-A
09.2023 - Current
Tour Guide
Natural Bridge Caverns
06.2023 - 01.2025
Bachelor of Science - Biomedical Sciences
Texas A&M University