Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Kimberly Lewis

Whiteville,NC

Summary

American Arbitration Association - Annual Salary- $53,000

Job Title: Case Administrator (Legal Services Administrative Support)

Location: Atlanta, GA, United States

Applying for: Case Administrator/Paralegal: to provide administrative support to clients and their attorneys on arbitration and mediation cases, as a dedicated, Legal Professional skilled in collecting evidence and interpreting data through obtained comprehensive legal documents and analysis. Maintain detailed records and operations in full compliance with legal standards. Driven to perform successfully in solitary role or as part of the team. Accurate and thorough with great investigative/problem-solving abilities. I look forward to becoming part of the team!

Overview

17
17
years of professional experience

Work History

Laboratory Technician

Pain and Laser
Whiteville, NC
09.2010 - 03.2014
  • Processed specimens following established protocols while adhering to strict safety standards.
  • Conducted quality control testing on incoming materials to ensure accuracy of results.
  • Collected samples from various sources for analysis in accordance with established guidelines.
  • Monitored safety compliance within the laboratory environment to ensure adherence to regulations.
  • Managed inventory levels by ordering supplies and ensuring stock is available when needed.

Receptionist

Urgent Care, Dr. Pridgen
Whiteville, NC
01.2007 - 08.2010
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Scheduled appointments for clients, customers, and other visitors.
  • Performed data entry tasks into various computer systems accurately and promptly.
  • Managed office supplies inventory including monitoring stock levels, anticipating supply needs, placing orders, and verifying receipt of supplies.
  • Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
  • Maintained a clean and organized reception area by arranging materials and keeping furniture tidy.

Insurance Secretary/Physical Therapist

Chadbourn Family Practice, Dr. Essam Eskander
Chadbourn , NC
05.2002 - 01.2007
  • Created and maintained filing systems for insurance policies, claims, and other documents.
  • Scheduled appointments and meetings for agents with clients.
  • Prepared letters, memos, reports, contracts, and other documents using word processing software.
  • Processed payments for premium charges from clients.
  • Developed spreadsheets to track premiums paid by customers over time.
  • Entered data into computer systems accurately and efficiently.
  • Conducted detailed review of applicant documents for insurance policies, ensuring their accuracy and completeness prior to forwarding.
  • Performed basic bookkeeping tasks such as invoicing, reconciling accounts receivable and payable, and preparing bank deposits.
  • Ensured compliance with all applicable laws when handling customer information.
  • Executed on-time, under-budget projects by solving complex issues for senior leadership.

Computer Data Entry Operator

Haworth Myrtle-Mueller
Chadbourn, NC
11.2001 - 07.2002
  • Generated reports to track productivity and identify errors in data entry process.
  • Verified accuracy of data entry by reviewing, correcting, deleting or reentering information.
  • Accurately entered and updated customer data into the company database system.
  • Created spreadsheets to organize large volumes of data for analysis.
  • Resolved discrepancies between source documents and computer entries through careful review.
  • Completed database backups to secure information.
  • Exceeded quality goals to support team productivity.

Operator/Telephone Sales Representative

Telemarketing Concepts
Whiteville, NC
05.1999 - 12.2001
  • Maintained cleanliness of work area and equipment in accordance with safety regulations.
  • Assisted in the setup of production lines according to customer specifications.
  • Documented daily production results accurately and completely.
  • Evaluated new products for compatibility with existing systems and processes.
  • Provided training assistance to new operators on proper machine operation techniques.

Sales Associate/Cashier Team Lead

Kirby's Association
Whiteville, NC
04.1997 - 04.1999
  • Greeted customers and provided exceptional customer service.
  • Assisted customers with product selection, sizing and styling.
  • Provided accurate information about products, prices and services.
  • Processed transactions using a point-of-sale system.
  • Demonstrated product features and benefits for customers' needs.
  • Handled customer complaints in a professional manner.
  • Developed promotional strategies to increase sales volume.

Education

Bachelor of Science - Legal Studies

Post University
Waterbury, CT
03-2025

High School Diploma -

Whiteville High School
Whiteville, NC
05-1999

Some College (No Degree) - Office Systems Technology

Southeastern Community College
Whiteville, NC

Skills

  • Proven problem-solving skills
  • Intense listener, patient and sensitive to client's needs
  • Excellent communication and writing skills
  • Great legal investigative skills
  • Calm under pressure; meet deadlines
  • Established Team Leader/ along with successful independent work ethics
  • Negotiate and solve conflict resolution through dialogue

Accomplishments

  • Associate of Science Degree in Legal Studies w/ High Honors
  • Provost Recipient
  • 2018 - Dean's List
  • 2019 - Honor Roll
  • 2021 - Dean's List

Timeline

Laboratory Technician

Pain and Laser
09.2010 - 03.2014

Receptionist

Urgent Care, Dr. Pridgen
01.2007 - 08.2010

Insurance Secretary/Physical Therapist

Chadbourn Family Practice, Dr. Essam Eskander
05.2002 - 01.2007

Computer Data Entry Operator

Haworth Myrtle-Mueller
11.2001 - 07.2002

Operator/Telephone Sales Representative

Telemarketing Concepts
05.1999 - 12.2001

Sales Associate/Cashier Team Lead

Kirby's Association
04.1997 - 04.1999

Bachelor of Science - Legal Studies

Post University

High School Diploma -

Whiteville High School

Some College (No Degree) - Office Systems Technology

Southeastern Community College

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Kimberly Lewis