Bianca Lopez
Midland
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
16
16
years of professional experience
Work History
Route Sales Manager
Coca-Cola Southwest Beverages LLC
03.2022 - Current
- Built relationships with customers and community to establish long-term business growth.
- Managed accounts to retain existing relationships and grow share of business.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
Community Manager
Pembroke Capital
02.2014 - Current
- Handled all tenant logistics and leases and effectively scheduled appointments, showings, move-ins and move-outs.
- Evaluated property conditions and recommended improvements.
- Collected rental payments from residents and kept meticulous records of delinquent accounts.
- Aided upper-level leaders by completing budgets and reports for executive action planning.
- Streamlined operations by communicating efficiently with clients, keeping meticulous records, budget management and internal collaboration.
- Met with residents to gather information and develop effective solutions.
- Contacted correct individuals to perform repairs and maintenance to obtain immediate resolutions.
- Inspected units before and after tenant moves to write effective leases and determine charges or readiness for new tenants.
- Worked with maintenance staff to complete timely repairs and enhancements.
Assistant Manager
TVO NORTH AMERICA
01.2009 - 02.2014
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Met with potential tenants to negotiate rent, explain occupancy terms and show available units.
- Conducted move-out and move-in inspections to determine charges for damages and market readiness.
- Utilized social media, Craigslist, banners and signs to advertise vacant apartments.
- Maintained constant balance and accounting of property petty cash account.
- Promoted positive company and owner relationships through proactive attention to concerns.
- Coordinated appointments to show marketed properties.
- Collected and maintained careful records of rental payments and payment dates.
- Communicated effectively with owners, residents and on-site associates.
- Conducted inspections of property grounds, buildings and equipment to identify maintenance concerns and direct timely repairs..
Leasing Agent
TVO NORTH AMERICA
01.2008 - 01.2009
- Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
- Performed background, reference and credit checks as part of screening process of prospective tenants.
- Escalated major issues to property manager for immediate remediation.
- Invited prospects to fill out application upon completion of property tour.
- Resolved conflicts between tenants regarding noise, encroachments and parking.
- Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local and federal housing requirements.
- Distributed and followed up on tenant renewal notices.
- Toured property with prospective tenants and provided wealth of information in regards to its key features.
Education
High School Diploma -
Midland High School
Midland, TX05.2001
Skills
- Staff Coordination
- Security Management and Enhancement
- Client Relations
- Insurance Coordination
- Monthly Fee and Payment Collection
- Property Service Contract Administration
- Deposits Management
- Dispute Handling
- Budget Preparation
- Decision Making
- Disturbance Handling
- Performance Assessment
Timeline
Route Sales Manager
Coca-Cola Southwest Beverages LLC
03.2022 - Current
Community Manager
Pembroke Capital
02.2014 - Current
Assistant Manager
TVO NORTH AMERICA
01.2009 - 02.2014
Leasing Agent
TVO NORTH AMERICA
01.2008 - 01.2009
High School Diploma -
Midland High School
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