Kimberly Manear
Columbia,SC
Summary
Claims Adjuster with deep experience in confidential litigation claims. Superbly positioned to investigate, evaluate and settle auto claims. Excellent abilities to decipher fraudulent activities, analyze data, confer with legal counsel and communicate with insurance brokers to gain details for processing claims.
Overview
10
10
years of professional experience
Work History
Claims Adjuster
Progressive Insurance Companies
10.2016 - Current
- Negotiated favorable settlements with claimants, attorneys, and other insurance carriers to minimize financial risk for the company.
- Examined claims forms and other records to determine insurance coverage.
- Documented all investigation activity and presented reports to management.
- Verified insurance claims and determined fair amount for settlement.
- Maintained compliance with state regulatory requirements through meticulous documentation and adherence to company policies.
Retention Specialist
DS Services
07.2015 - 10.2016
- Handled escalated customer complaints professionally, de-escalating situations while finding mutually beneficial resolutions.
- Enhanced customer satisfaction levels with proactive communication and timely resolution of issues.
- Developed strong relationships with key accounts, ensuring ongoing satisfaction and long-term commitment.
- Improved overall company performance by contributing to strategic planning discussions and offering retention-focused recommendations.
Education
Bachelor Of Business -
University of Phoenix
Tempe, AZHigh School Diploma -
Lake Region High School
Eagle Lake, FL05.2002
Skills
- Claims Investigation
- Highly motivated
- Claims Processing
- Advanced oral and written communication skills
- Risk Assessment
- Caseload Management
- Insurance policy coverage knowledge
- Policy Interpretation
- Casualty and property loss
- Technical knowledge
- Policy investigations
- Damage Assessment
- Best Practices Implementation
- South Carolina Claims Adjuster License
Timeline
Claims Adjuster
Progressive Insurance Companies
10.2016 - Current
Retention Specialist
DS Services
07.2015 - 10.2016
Bachelor Of Business -
University of Phoenix
High School Diploma -
Lake Region High School
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