Kimberly Marshall
Brooklyn,NY
Summary
To benefit an organization that can use an educated and experienced security professional with outstanding technical skills, An Advanced Certificate in Corrections Management, along with practical experience as a corrections captain known for excellent judgment and the ability to make decisions under pressure.
Overview
27
27
years of professional experience
Work History
CAPTAIN- NUNEZ COMPLIANCE UNIT
New York City Department of Corrections
02.2023 - Current
- In depth knowledge of Nunez Consent Decree
- Collecting data of over 3,000 staff members and comparing to compliance measures
- Advising Unit Supervisors of Data Discrepancies or non-compliance issues
- Conducting on-site observations of staff practices
- Conduct training on Compliance measures as directed for eight Correctional facilities.
- Ability to effectively interact with Department’s executive and managerial staff and oversight agencies, as well as other Law enforcement agencies
CAPTAIN- AMKC Rikers Island
New York City Department of Corrections
09.2017 - 01.2023
- Assigned to various housing units to conduct tours of inspection
- Conduct investigations into Inmate disturbances, slashing and stabbings.
- Utilizing De-escalation techniques to resolve Inmate compliance issues.
- Supervising Correction Officers and Civilians in daily tasks and facility operations
- Preparing 25 weekly reports involving 311 investigations into grievances reported by Inmate population.
- Training newly assigned staff, conducting performance evaluations
- Supervising search and Probe Team responses
- Supervising Weekly Sanitation for Report submission to Board of Corrections
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
ICAN OFFICER Rikers Island
New York City Department of Corrections
05.2015 - 08.2017
- Headquarters based assignment for adult programming that would be assigned to one or more housing facilities on a daily basis, predicated on the needs of the program
- Working in conjunction with civilian personnel to recruit inmates for I-CAN, which is an innovative Reentry based program designed to reduce recidivism and to ensure smooth operations of the program
- Managed escorting procedures for Inmates to and from designated the I-CAN program
- Introducing and encouraging inmate population to participate in program services
- Supervising 50 inmates while in engaged in I-CAN classes and managing security protocols for civilian staff and inmate population
- Utilizing the IIS to locate and recruit inmates for I-CAN program
- Interacting daily with Strategic planning managers
- Daily reports of statistical data of I-CAN participants
Programs Officer Rikers Island
New York City Department of Corrections
01.2011 - 01.2015
- Working directly with non-uniformed personnel and inmate population analyzing the degree of compliance by the Department of Corrections system-wide with minimum standards, consent decrees and other legal mandates
- Providing social services, legal aid, and grievance services in jails for 60 Inmates daily, which include inmates of very high classifications, mental observations, disabilities, and critical illnesses
- Supervised with ACS visits and teleconferences visits
- Trained four uniformed staff, interns, and inmate workers on the minimum standards compliance and grievance process
- Attending inmate population at the weekly inmate council meeting to abate facility issues
- Performed data entry and general office duties
- Conducting Orientation for new admission inmates
- Prepared employment applications and educating inmates on procedures of work detail in accordance with DOC standards
- Assisted in Escort procedures for ICAN Program to help aide in prison reform and reduce inmate idleness
- Maintained strict adherence to DOC regulations, policies and procedures, minimizing risk exposure for the department.
School Officer- Rikers Island East River Academy
New York City Department of Corrections
01.2008 - 01.2011
- Managing and encouraging Inmate population the opportunity to attend school services within the Department of Corrections
- Daily reports to executive director on progress and issues of concern as well as ideas for continued growth and development
- Initiated referrals to Institutional programs and services, for OSHA Program and Food Handlers Certificate for over 300 inmates' participation. 100 % Successful completion of certificate programs.
- Provides reports and recommendations to supervisor regarding services in the facility
- Participates in the preparation of weekly reports to be submitted to Department of Education
- Provided cell-study to punitive segregation inmates to meet departmental policies and procedures
- Help ensuring safety in classroom setting and assisting in classroom management
- Conducting Orientation for new school inmates
Housing Area Correction Officer Rikers Island/MHAUII UNIT
New York City Department of Corrections
01.2004 - 01.2008
- Managing security within the housing unit of 100 Inmates and overseeing the health and safety of staff and prisoners
- Coordinated operations with other emergency service groups.
- Enhanced communication between staff and Inmates by organizing fostering open dialogue.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Conducted regular reviews of operations and identified areas for improvement.
- Gathered, organized and input information into digital database.
- Frequently inspected production area to verify proper equipment operation.
- Educated staff on organizational mission and goals to help employees achieve success.
- Streamlined report writing processes, allowing for quicker turnover and more accurate record-keeping.
- Mentored junior officers, providing guidance and support to foster professional development and career progression.
- Developed effective improvement plans in alignment with goals and specifications.
Probation Officer Assistant
Eastern District of New York Probation Department
01.1998 - 01.2004
- Maintained compliance with all legal statutes, policies and procedures.
- Conducting correspondence within various offices of Department of Justice. i.e. US Marshal, FBI, DEA.
- Performed thorough legal research to strengthen case arguments.
- Collaborated with treatment providers to ensure seamless delivery of services for probationers, resulting in improved outcomes.
- Developed and entered case material in chronological order of field activity between probation officers and probationer
- Oversaw administration of DNA indexing and drug and alcohol screenings for offenders.
- Notified Probation Officer of alerts and time requests regarding leave of residence assigned to Probationer
- Handled over 75 full-cycle caseloads per month.
- Conducted pre-sentence investigations by doing in-depth research and compiling police reports.
- Demonstrated adaptability by quickly mastering new software applications for various tasks.
Education
Advanced Certificate - Corrections Management
John Jay College
05.2025
Bachelor of Science - Criminal Justice
lincoln university
Oxford, PA05.2002
Skills
- Community Event Coordinator
- Firearms Trained
- CPR certified
- Friendly, positive attitude
- Teamwork and collaboration
- Problem-solving
- Fire Safety Trained
- De-escalation
- Active listening
- Decision-making
- Problem resolution
- Verbal communication
Volunteer Experience
- WOMENS FOR JUSTICE ALLIANCE LTD, Volunteer – Mentor, 2014, NY, NY
- WOMEN IN CORRECTION, Member, 2024
- ZETA PHI BETA SORORITY INC., Member, 2000
References
Upon Request
Technologysummary
- MS Office (Word, Outlook, Excel, PowerPoint)
- NYSPIN CERTIFIED
- Lexis Nexis
Timeline
CAPTAIN- NUNEZ COMPLIANCE UNIT
New York City Department of Corrections
02.2023 - Current
CAPTAIN- AMKC Rikers Island
New York City Department of Corrections
09.2017 - 01.2023
ICAN OFFICER Rikers Island
New York City Department of Corrections
05.2015 - 08.2017
Programs Officer Rikers Island
New York City Department of Corrections
01.2011 - 01.2015
School Officer- Rikers Island East River Academy
New York City Department of Corrections
01.2008 - 01.2011
Housing Area Correction Officer Rikers Island/MHAUII UNIT
New York City Department of Corrections
01.2004 - 01.2008
Probation Officer Assistant
Eastern District of New York Probation Department
01.1998 - 01.2004
Bachelor of Science - Criminal Justice
lincoln university
Advanced Certificate - Corrections Management
John Jay College
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