Professional Summary
Overview
Work History
Education
Skills
Timeline

Kimberly Marshall

Village Cleaners
OROVILLE,CA
24
years of professional experience

Dynamic manager with a proven track record in customer service and team leadership. Committed to enhancing customer satisfaction and streamlining operations through effective decision-making and time management.

Work History

Manager

5 Years 11 Months
Village Cleaners | 02.2019 - 01.2025

Assisted in maintaining a clean and organized front store environment. Helped keep supplies tagged and tracked for customer orders. Operated the front register and supported daily operations. Handled weekly bank deposits and contributed to operating reports.

Cashier

3 Years 11 Months
AMPM Arco | 03.2015 - 02.2019
  • Processed customer transactions with accuracy using point-of-sale systems.
  • Managed cash drawer to maintain proper balance at start and end of shifts.
  • Provided customer service by addressing inquiries and resolving issues quickly.
  • Maintained cleanliness and organization of checkout area to improve customer satisfaction.

Swing Shift Manager

2 Years 8 Months
McDonald's Restaurant | 05.2001 - 01.2004
  • Supervised team performance during peak hours to ensure operational efficiency and customer satisfaction.
  • Coordinated staff schedules to optimize labor costs while maintaining service quality standards.
  • Implemented training programs for new employees, enhancing onboarding process and reducing turnover rates.
  • Monitored inventory levels, ensuring timely replenishment of supplies and minimizing waste.

Education

High School Diploma

Coalinga High School | Coalinga, CA | 06-1994

Skills

Customer service
Team leadership
Time management
Decision-making

Timeline

Manager

Village Cleaners
02.2019 - 01.2025Read More

Cashier

AMPM Arco
03.2015 - 02.2019Read More

Swing Shift Manager

McDonald's Restaurant
05.2001 - 01.2004Read More

Coalinga High School

High School Diploma
Read More
Kimberly Marshall