Kimberly Marthers
Pawtucket
Summary
Dedicated Funeral Director with extensive experience at O'Neill Manning-Heffern Funeral Home, adept at developing personalized funeral plans and ensuring regulatory compliance. Known for compassionate communication and relatability, expertise in embalming and cosmetology, and consistently striving to deliver exceptional service by fostering trust and support for families during their most challenging times.
Overview
16
16
years of professional experience
Work History
Funeral Director
O'Neill Manning-Heffern Funeral Home
09.2020 - Current
- Coordinated funeral services, ensuring all details met client expectations and regulatory standards.
- Conducted client consultations to understand their needs and preferences for funeral arrangements.
- Developed grief support resources, providing families with tools to navigate their loss.
- Supervised staff to maintain high performance and adherence to service protocols.
- Executed embalming processes following industry standards to prepare bodies for viewings.
- Collaborated with local clergy and other officiants to coordinate service details.
- Oversaw inventory management of funeral supplies and equipment to ensure availability.
- Established trust among clients by consistently delivering exceptional service while maintaining sensitivity towards their needs.
- Served diverse clientele by offering a range of culturally and religiously appropriate services.
Funeral Director
Stanetsky Memorial Chapel
02.2010 - 08.2020
- Coordinated funeral services, ensuring all client needs were met with precision and care.
- Developed personalized funeral plans, reflecting the wishes and traditions of families.
- Managed logistics for funeral services, including transportation and venue arrangements.
- Ensured compliance with all regulatory requirements related to funeral operations and services.
Behavior Specialist
Rhode Island School For The Deaf
09.2010 - 06.2011
- Works one on one with a student, accessing communication, aiding in physical assistance, and teaching appropriate behavior techniques.
Intern
Silva Faria Funeral Home
09.2010 - 01.2011
- Trained in Directors Assistant, and EDRS.
- Trained in Removals, Prep room assistance and cleaning,First call sheets,etc.
- Sat in and assisted in several Arrangement Conferences
- Worked many Funerals and Visitations
Education
Associate of Science - Funeral Director
FINE Mortuary College
Norwood, MA05-2011
Skills
- Regulatory compliance
- OSHA regulations
- Pricing structures
- Compassionate communication
- Mortuary operations
- Notary public
- Restorative art
- Body preparation
- Funeral planning
- Life insurance
- Funeral arrangements
Timeline
Funeral Director
O'Neill Manning-Heffern Funeral Home
09.2020 - Current
Behavior Specialist
Rhode Island School For The Deaf
09.2010 - 06.2011
Intern
Silva Faria Funeral Home
09.2010 - 01.2011
Funeral Director
Stanetsky Memorial Chapel
02.2010 - 08.2020
Associate of Science - Funeral Director
FINE Mortuary College